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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,490 Reviews
Call Service Center (317) 839-6554

1,490 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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May 23, 2024

I shouldn't take 1 hour 45 min. hours for a Tuesday, "scheduled"oil change. More

by RONALDEHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
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May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

May 22, 2024

Clean, friendly, and fast service. I was in and out in no time always look forward to visiting More

by Mlinabnitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

May 22, 2024

I was really happy with the way. The salesman had me in and out with my purchase, and I was very, very happy with the way of the service department when I had a problem they fixed it More

by SSTEPHENS90578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike kuhn, Cathy Lammer, Wes Martin
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May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

May 22, 2024

Great dealership. Good service! And in timely fashion! Only Problem was black dirty floor mats from technician! More

by reevesjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

May 17, 2024

Very helpful and courteous. Know what. They are doing. Will be going back again soon More

by tjonesmolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

May 16, 2024

Misdiagnosed problem. Paid $1300 for a fuel pump I didn't need. Service was not willing to adjust price. More

by jmcclure71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

May 15, 2024

Great service. Explained everything to me and what needed to be fixed on my truck. More

by chris.hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Chris, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

May 14, 2024

They closed the rolled up door on my car. My car is making weird engine noise after the oil change service. They don't know about my car service history even tho they told me the car is previ More

by ali_sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not going to run employees job. I would like to list the ownership
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May 14, 2024

I really appreciate the attention and dedication on addressing my problem with my 2018 Dodge Challenger. More

by TEEBONETV
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Foland
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May 15, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

May 13, 2024

Working with Mike and Chris has been a great experience! Highly recommend York Chrysler Dodge Jeep Ram of Plainfield! More

by breann8528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Cathy Lammer
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May 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

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