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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

January 14, 2023

I ordered the jeep through this location and have returned for service since sept. 2016. On this visit I sat and talked with George the salesman who ordered this jeep for me. The fact that I keep com More

by PAT.POWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holz
January 14, 2023

I appreciate the good job and your willingness to work me in without an appointment. Your employees are helpful and professional. More

by BRIANW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
January 14, 2023

Great job, quick and easy, you can also walk to shopping center or restaurants while waiting. Construction makes it a little tough but they still have a nice, comfortable place to wait. More

by DAVIS4569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
January 13, 2023

I have always received great service here with both the service dept as well as the cashier. More

by Chasmcgann13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Moyer
January 12, 2023

Mitch was a great salesman and definitely made sure we were happy with the process and the sale. We love York! More

by Gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name, but the finance lady was great, Mitchell Thompson, Sean McDermott
January 12, 2023

The service department did a great job. Nice, quick and efficient. Always easy to work with. More

by carnold1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
January 11, 2023

Unreal. I have purchased 5 or 6 vehicles from this location and had them serviced here. I am done after my last visit. I have never been treated this poorly More

by terryds26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Service Manager
Jan 11, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

I want to sincerely apologize for your experience with us. We strive to put our customers first and value your feedback. My name is Tony Case, the General Manager of York CDJR of Plainfield. Please reach out to me personally at 317-450-7525. This is my personal cell phone. I am looking forward to hearing from you. Best regards.

January 11, 2023

The parts department is the best always ❤ has the correct part the first time along with service department is great More

by Dewey8552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Bridget Thomas, Tony Case, David Holz, Steve Wheat, Mark Holtsclaw, Sean Hodges, John Barrow
January 11, 2023

Misleading at best. Deal texted to me was changed just hours before pick up. Fees added into final pricing but not listed on invoice. Was told the fees were "auto genera More

by Keith Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marlene Scott was Very helpful and professional, Michael Stafford, Joel Haulk, Cathy Lammer, David Holz
January 11, 2023

Thank you for helping us get a great vehicle with friendly service. We would return in the future. More

by Cwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Landis, Sean McDermott, Cathy Lammer
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