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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 19, 2023
Communication was not the best. Car still had issues when I picked it up and started driving down the street. Gas cap light stays lit all the time now after gas tank was replaced so Car still had issues when I picked it up and started driving down the street. Gas cap light stays lit all the time now after gas tank was replaced so they have left a leak somewhere when putting it back together. Very disappointed More
by Shawn
Verified CustomerEmployees Worked With
Mark Holtsclaw, Brian McNamee
January 18, 2023
been going there for years but this was the first time since York took over . I enjoy the staff all was friend and very helpful . and Bill Moore was great all of knowledge to help me make the right pick . since York took over . I enjoy the staff all was friend and very helpful . and Bill Moore was great all of knowledge to help me make the right pick . can't thank him enough. More
by STOKES_DHUTCHISON
Employees Worked With
Diane Anderson, Sean McDermott, Cathy Lammer, Bill Moore
January 17, 2023
Never enough staff and I understand . But when I scheduled an appointment , they called me with a cancellation 13 days before my appointment and I took it. The 0900 time does not work But when I scheduled an appointment , they called me with a cancellation 13 days before my appointment and I took it. The 0900 time does not work with my night work schedule so I had my daughter drop it off. At 2:30 pm no update on my car. Come to find out if you are not waiting in the building you are no longer an “appointment “ and nobody looked at it . I need it so I picked it up at 4:30 and was made to sign a “refused service”. Hmm really , because I went out of my way for your service. You just didn’t want my money. After this incident , not answering calls for days on end and waiting for 2+ hours on the last 3 quick lubes we will no longer be brining any of our 5 vehicles to a York dealership. I will travel an hour or two away for better customer service. More
by barlall73
Employees Worked With
Not sure who the manager was I talked to
January 14, 2023
They are under renovation, it was freezing,my oil change took and 1 and 30 minutes but the cold was unbearable toward the end the gave me somewhere warmer to sit. Thier payment system didn't process my paym took and 1 and 30 minutes but the cold was unbearable toward the end the gave me somewhere warmer to sit. Thier payment system didn't process my payment the first time, so they ran my card twice. They didn't give me my invoice, I called and it was emailed to me. More
by briana94gray
Employees Worked With
Steve Wheat
