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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

Overview
Reviews
4.4
2,327 Reviews
Call Dealership (317) 839-6554

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

March 02, 2023

Customer service can use some work. Prepare to wait to be serviced and someone may or may not pay attention to you waiting. More

by hope.gamble24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wheat, Mark Holtsclaw
Report | Print
March 02, 2023

I stopped in without an appointment. I wanted an oil change and tires rotated. 1 1/2 hrs. . Not bad for no appointments More

by BALLG9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Mar 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Brian McNamee Service Manager

March 01, 2023

My radiator dumped coolant while I was enroute to IA. Brian and his techs fit me in first thing Monday morning, with no appointment, and had me on the road within 3 hours. They were nice, sympathetic, an More

by Elena K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Brian McNamee
Report | Print
Mar 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Brian McNamee Service Manager

February 27, 2023

They were fast and very accurate on my quote. Very quick on my repairs. Mark Holtzclaw is the service guy. More

by ashlynn.caden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Clos, Mark Holtsclaw, Brian McNamee
Report | Print
Feb 28, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ashlynn, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Brian McNamee Service Manager

February 24, 2023

Two Service department representatives did not greet or acknowledge me upon arrival, a third representative came from another location and immediately greeted me (I don’t recall his name). I had to call se More

by johnson5490
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Holz, Steve Wheat
Report | Print
February 24, 2023

Thank you very much for the information that I need to know about our Jeep. So we can plan ahead for the next visit. Thank you. More

by WILSON_R7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, David Holz, Steve Wheat, Mark Holtsclaw, Michael Cazzell, Gene Allen Jr.
Report | Print
Feb 26, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brian McNamee Service Manager

February 24, 2023

Your service writers are the most condescending people I have ever dealt with. Just because I have a few wrinkles does not mean I am stupid. I went for a simple oil change and a leaky tire, needless to say More

by RUSTY-KEIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas, David Holz, Steve Wheat, Mark Holtsclaw
Report | Print
February 24, 2023

Bill and Josh did an awesome job! Work with me on price to purchase a car. More

by Lurchmcclure
Recommend Dealer
Yes
Employees Worked With
Bill Moore, Josh Mansbach
Report | Print
Feb 26, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brian McNamee Service Manager

February 22, 2023

The gentlemen that took care of me, was very courteous and professional. I really like that he did a quick check around…. Now I know that I need new brakes. Last time I needed new tires. As a woman, it’s More

by bert1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
Report | Print
Feb 23, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Brian McNamee Service Manager

February 21, 2023

TJ provided quick and efficient service while professionally and attentively taking care of my vehicle concerns More

by JADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj
Report | Print
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