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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

April 08, 2023

It was absolutely a really good dealership that helped in anyway that they could have More

by zachcarlton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Apr 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Brian McNamee Service Manager

April 07, 2023

Rodney Taylor was very friendly and helpful. The dealership needs to take more pride in their inventory. I know that there is a currently a shortage of used vehicles but I feel that many dealers More

by Ram357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Cohen , Rodney Taylor, Rodney Taylor
Apr 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick General Manager rhaeick@yorkautomotive.com

April 04, 2023

Windshield wipers not locked. Was not even asked if I wanted to see old parts. More

by rmpltzr_1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wheat
Apr 07, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Rick Haeick rhaeick@yorkautomotive.com

April 04, 2023

Very helpful, David Roberts is a very good and informed salesman. Also Jole was very helpful! More

by RICK.MAYES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel Haulk, Sean McDermott, Cathy Lammer, David Roberts
Apr 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, Rick, and for taking the time to leave us this wonderful feedback! Brian McNamee Service Manager

April 03, 2023

Rodney is absolutely in a league of his own! His knowledge and professionalism is second to none!! This young man will not only have you smiling from the minute he talks to you, he makes sure yo More

by porkchop7876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Rodney Taylor
Apr 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again! Rick Haeick General Manager

April 03, 2023

The best people we ever had to deal with. Great in emergency situation like we had More

by sschave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, David Holz, Steve Wheat, Mark Holtsclaw, TJ Moyer
Apr 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brian McNamee Service Manager

April 02, 2023

Rodney Taylor simply the best! Excellent customer service, very friendly and polite, giving more than 100% in everything and the purchase process very fast, very grateful to Jessi More

by Tanyliss93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessenia Rodriguez, Cathy Lammer, Rodney Taylor, Rodney Taylor
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for your feedback on your recent visit to York Chrysler Dodge Jeep Ram of Plainfield. I'm glad to hear that Rodney and Jessenia were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rick Haeick General Manager

April 01, 2023

Had a work in alignment, was told the next day and got it !Thank you More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh from service
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Keith, Thank you for taking the time to share your thoughts on working with Josh and our team. We're glad to hear we delivered such a great experience! Brian McNamee Service Manager

April 01, 2023

Employees were pleasant and courteous. I brought my truck in for a airbag recall and the service deptartment was unable to complete the recall because they didn't have all the parts needed More

by Autoresto813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that TJ met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Brian McNamee Service Manager

April 01, 2023

We were able to get our car in quickly which was nice, but then the appointment was missing, the person working on our car left and I guess they forgot about us for over a week, the work was eventually do More

by wilsonshooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service: polite, patient, and friendly
Apr 02, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick rhaeick@yorkautomotive.com

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