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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

August 17, 2024

They do their best to get my emergency vehicle in and out in a timely manner. Sometimes they have to keep it longer than I like due to parts availability or other issues beyond their control. Matt O’Brien More

by msinger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for yoru kind words for matt and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

August 17, 2024

I always have a great experience when I need to change the oil of my Jeep. All staff is very nice, specially Brooke. More

by FRUIZ1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 13, 2024

Was very interested in me as a cust and solving my issues. Explained the issues and what it would take to resolve More

by Scriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

August 13, 2024

Brook was excellent in helping get both my RAM and my 20 van serviced I can’t empathize enough how I appreciate people like her doing there job. THANKS BROOK. Larry Bolin More

by LBOLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Larry, for the kind words for Brooke and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jamie Freeman Service Manager

August 13, 2024

I only had an oil change but everything seemed fine. My first oil change with my new Wrangler. More

by Trevakaybloomer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

August 07, 2024

You do an awesome job. I am always impressed. How ever, as a retired veteran on a fixed budget I can remember prices at 1/2 of where there at today. Can you financially do More

by edward
Recommend Dealer
Yes
Employees Worked With
Don’t remember the young ladies name
Aug 07, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Edward, for taking the time to share your thoughts and feedback on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

August 06, 2024

Overpriced. $1100 for 2 seals that cost $60, they wanted $220 and an hour of labor. Ridiculous pricing. Customer service is helpful and I’m sure they do good wor More

by Jpwrnglr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Frick General Manager jfrick@yorkautomotive.com

August 03, 2024

The lady who helped me was fantastic. Very up front about what I needed and cost of it. More

by chasepindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 01, 2024

On time as promised, clean and comfortable waiting areas, nice reminders sent the day before More

by MOMIKMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

July 31, 2024

Fast and courteous service. Clean breakdown and appreciate the water. However a snack would be good while waiting. More

by JLONG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Aug 01, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

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