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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

Overview
Reviews
4.4
2,327 Reviews
Call Dealership (317) 839-6554

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

April 14, 2023

Not top fluids off, washer , antifreeze. Didn’t reset oil lifespan gauge. Thought oil changes included this.? Plus oil handprints on the steering wheel. More

by THERESA2434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas
Report | Print
Apr 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Haeick rhaeick@yorkautomotive.com

April 14, 2023

Rodney is the man. Honestly a great experience and nice customer service overall. Make sure you ask for rodney if you take a visit there! More

by Jorge castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Rodney Taylor
Report | Print
Apr 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for your feedback on your recent visit to York Chrysler Dodge Jeep Ram of Plainfield. I'm glad to hear that Rodney was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rick Haeick General Manager

April 14, 2023

Rodney was great! Everything we asked for he made sure we got it! 10 out of 10 we recommend!! We’ll be returned for future purchases!! More

by Ang B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer, Joshua Cohen, Rodney Taylor, Rodney Taylor
Report | Print
Apr 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rodney here at York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager

April 14, 2023

TJ in the service department was awesome and made sure I was taken care of. They really treat you like family here. More

by drollo1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Report | Print
Apr 16, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to hear that TJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brian McNamee Service Manager

April 13, 2023

Not very efficient and doesn’t let customers know that the truck is done when they do an oil change they go to lunch and leave you sitting in the waiting room More

by TONYABUGZAPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas
Report | Print
Apr 14, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

April 12, 2023

This was my first visit and I was impressed by the customer service. They were extremely nice. More

by Dhaak1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane
Report | Print
Apr 13, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Brian McNamee Service Manager

April 11, 2023

Went in got a quote. Come back and handed my keys over. I went on with my day, came back when it was done and paid. Nice and simple More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Report | Print
Apr 12, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Brian McNamee Service Manager

April 10, 2023

Satisfactory, commendable, smart. He is ready to help and get the job done. Prompt, good attitude. More

by grapedeevine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Rodney Taylor
Report | Print
Apr 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

April 10, 2023

Fast, friendly, professional. Great staff and fantastic service. Loved the communication and ease of scheduling my appointment. More

by JESSICAPROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holz, Mark Holtsclaw, Josh Frick
Report | Print
Apr 10, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Brian McNamee Service Manager

April 08, 2023

Were able to find the problem with my wheel two other shops could not solve. More

by Rdiebel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Moyer
Report | Print
Apr 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Brian McNamee Service Manager

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