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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

April 25, 2023

Great service. All employees were quick and friendly. I was able to have a loaner, and that helped tremendously! More

by MANDI1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, Steve Wheat, Mark Holtsclaw, TJ Moyer
Apr 26, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brian McNamee Service Manager

April 23, 2023

My car was there for 3 weeks. The mechanic told me it was not repairable. They could not get the part needed. I was told to come tow my car out. I found the part and ordered it my More

by TAMMYRIEDLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas, Steve Wheat, Mark Holtsclaw, Dylan Murphy, TJ Moyer
Apr 26, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Tammy, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com

April 22, 2023

They tried to resolve the issue. They worked really really really hard and tried to find a fix. More

by lspence
Recommend Dealer
Yes
Employees Worked With
TJ and Josh
Apr 23, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Brian McNamee Service Manager

April 22, 2023

The staff was very courteous they explained the vehicle very well to us and got back with us when we had additional questions. More

by JIMMYGIRL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Landis, Cathy Lammer
Apr 23, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

April 21, 2023

The whole car buying experience was very smooth. Initially, I was just browsing the web looking at trucks and came across an all black Ram and just had to know more. I entered my info and had a call More

by 1walkerbrent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McDermott, Cathy Lammer, Rodney Taylor, Rodney Taylor
Apr 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at York Chrysler Dodge Jeep Ram of Plainfield are glad to have you as a customer. Rick Haeick General Manager

April 20, 2023

Great service, worked was done faster that I expected. Thank you very much and see you next time. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier., Bridget Thomas
Apr 21, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Brian McNamee Service Manager

April 19, 2023

Staff is helpful but it took them 4 months to get the key in for my 2020 jeep compass come to find out the key was in the wrong place and had been in for 2 months More

by Awalters317
Recommend Dealer
Yes
Employees Worked With
Bridget Thomas, David Holz, Steve Wheat, Mark Holtsclaw, TJ Moyer
Apr 19, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rick Haeick rhaeick@yorkautomotive.com

April 18, 2023

Great staff . They work very hard to get you into the car or truck you want. Rodney was a great sales rep willing to go the extra mile ! More

by Darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Anderson, Michael Stafford, Rodney Taylor, Rodney Taylor
Apr 18, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Congrats on your new purchase, and let us know if we can be of any more assistance! Rick Haeick General Manager

April 17, 2023

Requested a price for a fuel sending unit , person never got back to me. I called back and talked to another person about the fuel sending unit and they never got back to me. Will take my business to anothe More

by Brjeholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the names
April 16, 2023

Great service! !! We weren’t expecting to find a vehicle- we were just looking and you guys had exactly what we were looking for. More

by dcloyal00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Haulk, Cathy Lammer, Joshua Cohen
Apr 17, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Rick Haeick General Manager

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