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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,328 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,328 reviews

October 03, 2024

Word record for oil change finally 60 minutes ish last few times I have been there it's 3 hours for same thing waaaay to long More

by JASONDROWN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke was great
Oct 04, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Jason, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

October 01, 2024

Car wasn't running the same oil leak which turned into 6 total things found. I ended up fixing them all. More

by SHELAHTORRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Shelah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 30, 2024

Didn’t have apt and got me right in and out it was great! ! They were great to work with More

by CBELT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 30, 2024

Brought vehicle in on Monday for 2 items to be checked and was notified on Wednesday that 9 other items were needing repaired. For a price of $14,595. I didn’t ask for any of these items to be checked More

by LAUXROCK
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Josh Frick General Manager jfrick@yorkautomotive.com

September 29, 2024

I drove in didn't think they would let me get serviced since I didn't have an appointment but they did. And it was fast too. Very respectful and nice ppl. I'll only come here with my Wagoneer More

by terrancehood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review, Terrance. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

September 29, 2024

They are friendly, honest, accommodating, and fair priced. They have been my go to for years. More

by JCHRISTOPHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

September 29, 2024

I took my Jeep Grand Cherokee in because I had a front light out.The dealership said they couldn't find the problem. I then took it to Andy Mohr and they found the problem. A $6.50 light bulb part. Also, More

by sspaulding44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Josh Frick General Manager jfrick@yorkautomotive.com

September 25, 2024

Fast, reliable and seemed to be honest. Will be back for service and possibly purchase! More

by aroybal808
Recommend Dealer
Yes
Employees Worked With
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

September 24, 2024

York did a great job. First service on the 2024 Chrysler Pacifica. They had me in and out in a time. More

by SHILKUSKI75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

September 21, 2024

This service center is Very fast, professional and helpful. I would highly recommend this center to others. More

by Sean C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Sean, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

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