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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,329 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,329 reviews

March 10, 2024

Dealership played games with pricing in an attempt to get me to buy a new truck. Couldn't get returned phone calls back. Seemed unwilling to provide information in any other way than in person. Never was abl More

by KMGARVEYIU
Recommend Dealer
No
Employees Worked With
George Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Landis
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

Mar 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com

Mar 14, 2024 -

KMGARVEYIU responded

My telephone number is 317-289-1385. My email address is kmgarveyiu@hotmail.com.

March 09, 2024

The service writer Morgan made it a great experience. Took company truck 2012 5500 Ram and did all the recall items. Made to call me when it was done.Great dealership to have thanks for everything. More

by markwcoburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Morgan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

March 09, 2024

Dealership is very efficient with a very friendly staff that ensures you have a good experience. More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Taylor, Loagin Sneed
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business, Aaron, and hope to see you again soon! Josh Frick General Manager

March 09, 2024

As soon as I got to the lot I was greeted my my dealer Doc. He immediately made friendly gestures to me and my other and made us both feel comfortable to be at the dealership. I told him my price range an More

by James Maude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick
4.0
This rating includes all reviews, with more weight given to recent reviews.
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Lammer, Chris Potter
Mar 10, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Hi James: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

March 07, 2024

Dropped off truck at 9am Monday, got text at 10:15am about service, This was the last conversation I had with Josh until Tuesday morning at 10:00am. that truck was ready. Did not inform me that they ha More

by jill24greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

Mar 11, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jamie Freeman Service Manager

March 02, 2024

Rodney was a trip. He was so awesome about helping us find exactly what we wanted. Had a great time and Rodney was very perceptive to what we actually wanted. Thanks Ro More

by Lks10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Taylor
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are so glad that Rodney had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Josh Frick General Manager

March 01, 2024

Rodney is Awesome. He listened to us very thoroughly and was patient with us when going through the several vehicles we wanted to see. Rodney gave us his undivided atte More

by Saa07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Taylor
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Rodney, and it was a pleasure having you at the dealership. We appreciate your review! Josh Frick General Manager

March 01, 2024

My husband made connection with Rodney and in no time had the Pacifica confirmed that we were looking for. More

by Bethstrifler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback! Josh Frick General Manager

March 01, 2024

Great selection - had the very vehicle we were looking for. Met Rodney and everything came together wonderfully! Great care by Rodney to make the deal! More

by Jstrifler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, Chris Potter
Mar 02, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

February 28, 2024

Brought my jeep in for a warranty work , 9:30 the guy processing my work said it would be done till 3:pm, so I went and walked did some errands, was going to start walking home , but needed to use the ba More

by cewade1
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito, Miguel Squadrito
Feb 28, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jamie Freeman Service Manager

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