Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,327 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible.
Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road.
We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You!
The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have!
Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,327 reviews
December 28, 2020
Everyone was very friendly. My car was completed before the time they quoted. The ladies that checked me out were very helpful and answered all of my questions! the time they quoted. The ladies that checked me out were very helpful and answered all of my questions! More
by karen.searle
Verified CustomerEmployees Worked With
Katera Dixson
December 28, 2020
I was disappointed in the follow up after the sale. The Jeep was not cleaned appropriately and I had to go track down my extra key after being told that it would be brought to me. Jeep was not cleaned appropriately and I had to go track down my extra key after being told that it would be brought to me. More
by VIKITATRO
Employees Worked With
Brandon Jones, Kevin Romine
December 25, 2020
I didn’t notice some wires missing in the passenger door I have sent a couple of messages with no response however it is Xmas hopefully York will contact me after the holidays Although they were very helpfu I have sent a couple of messages with no response however it is Xmas hopefully York will contact me after the holidays Although they were very helpful getting me Financed More
by BTROXAL
Employees Worked With
Eric Line, Mark Trusty
December 23, 2020
Great dealership with Great people! Berny, Bryce and Great dealership with Great people! Berny, Bryce and Jim took great care of me! This is the 5th vehicle I have bought here in the last 2 years! Great dealership with Great people! Berny, Bryce and Jim took great care of me! This is the 5th vehicle I have bought here in the last 2 years! Thanks York!!! More
by DAN1WRAY
Employees Worked With
Jim "JLo" Lowe, Bryce Toll, Kevin Romine
December 23, 2020
Service by the best there is!!! Mitch did a great job checking me in and suggesting filter changes. Will definitely be back!!! Cashiers did a great job checking me out as well!!! checking me in and suggesting filter changes. Will definitely be back!!! Cashiers did a great job checking me out as well!!! More
by BERNYFITZ
Employees Worked With
Mitch
December 22, 2020
I bought my 2012 Jeep Grand Cherokee from this dealership and wanted to come back to them for my new one. Couldn’t ask for better service. and wanted to come back to them for my new one. Couldn’t ask for better service. More
by NancyT
Employees Worked With
Brandon Jones, Katera Dixson, Mark Trusty
December 22, 2020
I had a 9:30am appt on 12/12/2020 to find out why my new vehicle smelled like gas, inside the cab & outside. Upon my arrival to the appointment, I was told it would be a 2 hour wait to even get the vehicle vehicle smelled like gas, inside the cab & outside. Upon my arrival to the appointment, I was told it would be a 2 hour wait to even get the vehicle looked at. Then once they figured out the issue, the Service Manager Becky said they would order my parts. She then told me to call back on 12/15 to see if my parts came in. Took forever to get someone to answer the phone in service on 12/15 to find out if my parts had arrived. Once I talked to someone, they were less than energetic on the phone but did setup my repair. And then there were no loaner vehicles available the day I dropped off my vehicle. I didn’t even mention the 3 plus emails, texts, phone calls I received to confirm my appointment for 12/12. A bit much there. The dealership did fix my issue but, in my opinion, for good customer service, I think ALL OF THESE types of issues need corrected. More
by sksquires71
Employees Worked With
Becky
December 22, 2020
Every time I go to York Chrysler Dodge it's a Fantastic Experience! No matter what I'm doing, regular Vehicle Maintenance, buying or just looking on the lot, it's always Top Notch! Thanks for being Awesome Experience! No matter what I'm doing, regular Vehicle Maintenance, buying or just looking on the lot, it's always Top Notch! Thanks for being Awesome! More
by TGRANT4
Employees Worked With
Rodney helped me purchase a little Christmas for my Wife. Jeep Tumbler while I waited, Great idea! , Rodney Taylor
December 22, 2020
Felt misled about diagnostic pricing. I was given the impression that the diagnostic charges were waived if you decided to move forward with the repairs. I chose to get the repairs. The parts were not in impression that the diagnostic charges were waived if you decided to move forward with the repairs. I chose to get the repairs. The parts were not in stock and needed to be ordered. It was explained to me when I arrived that since my part was not in stock, I would have to pay full price for the diagnostic and also the repairs. I don’t like this policy. My repair was quoted at about 300$ The diagnostic fee was approximately 130$. If the part was in stock, then my total bill would have been 300$. Now I get to pay 430. Ridiculous if you ask me. More
by TERRYTHESMITH
Employees Worked With
Service
