York Chrysler Dodge Jeep Ram of Plainfield

Nice and welcoming. I was not bothered while I was looking however I was approached and asked if I needed help. When I did need help Joel was sent out to me. looking however I was approached and asked if I needed help. When I did need help Joel was sent out to me. More

Had transmission leak but they fixed it, can’t really think of anything else other than mark took care of the situation and treated me well think of anything else other than mark took care of the situation and treated me well More

They always perform good service here. I went in for an oil change and tire rotation over lunch. The total time I was there was about 2 hours. A little long fo rme. oil change and tire rotation over lunch. The total time I was there was about 2 hours. A little long fo rme. More

I made an appointment to have my 2006 Jeep G.C. thoroughly inspected. I had to wait three weeks for this appointment, when I arrived I was treated like I was just a drive-up / drop-off customer. Th thoroughly inspected. I had to wait three weeks for this appointment, when I arrived I was treated like I was just a drive-up / drop-off customer. The service advisor I had the appointment didn't even wait on me, instead I got Doug Miller. Mr. Miller couldn't care less about me or my jeep. This is time I was upset. I filled out the online appointment, I documented my issues and your advisor just acted like I was a problem. Then, to add insult to injury, I never got to speak with Mr. Miller on any follow-up calls. I had to deal with two and three other people to even get to the issues of my Jeep. I paid $699.02, the total bill to "actually" repair my Jeep was quoted at +$6500.00. I never got the actual break down on what repairs cost what! If I'd gotten a detailed analysis of repairs, I would have chosen 1) Breaks 2) the transmission 3) the reason the engine idles rough 4) the air conditioner 5) suspension issues 6) Dash lights and the issues with the front passenger side not blowing adequately. The only reason I came back to this dealership was the change in name. I have trusted the Yorks, But, I now know the name changed but the service did not. The people you deal with when paying the bill are awesome! They actually take time to smile, greet you and "talk" with you, NOT AT YOU, like Mr. Miller did. Yes, I'm venting, but I am sick and tired of being treated rudely at this location. Your Service people have not done a thing to change my mind about getting service here. Remember, I'm the one who keeps coming back to give you another opportunity to win my service and money. Here is your opportunity, Your response to this review will determine this customers future with you. More

Customer service was great, would recommend anyone to do business there. They took in my vehicle and was done in a timely manner. Will always do my business there. business there. They took in my vehicle and was done in a timely manner. Will always do my business there. More

I like the new owners style of business , Best visit I have ever had. Please keep up the good work and keep the positive attitudes . Joe have ever had. Please keep up the good work and keep the positive attitudes . Joe More

Vehicle service was performed in a professional and thorough manner. Service Manager took the time to discuss with me vehicle symptoms as well as taking detailed notes in correcting the issue on the f thorough manner. Service Manager took the time to discuss with me vehicle symptoms as well as taking detailed notes in correcting the issue on the first visit. More

The team at York CDJR was great to work with! Joel made the buying process quick and easy! I will definitely recommend him and the team at York to anyone looking to purchase a new vehicle! the buying process quick and easy! I will definitely recommend him and the team at York to anyone looking to purchase a new vehicle! More

ALWAYS HAVE A GOOD EXPEREINCE WHEN WE BRING OUR VEHICLES IN FOR SERVICE OR JUST AN OIL CHANGE .ALWAYS FRIENDLY FAST AND COURTEOUS SERVICE..ALWAYS...!!! IN FOR SERVICE OR JUST AN OIL CHANGE .ALWAYS FRIENDLY FAST AND COURTEOUS SERVICE..ALWAYS...!!! More

The salesman was very knowledgeable and did not hesitate answering any of our questions. The finance lady was very friendly and helpful also. all in all good experience answering any of our questions. The finance lady was very friendly and helpful also. all in all good experience More