York Chrysler Dodge Jeep Ram of Plainfield

Oil change was quick and professional. I was in and out of the service department within 35 minutes. All over service was outstanding and this is over 35 words of the service department within 35 minutes. All over service was outstanding and this is over 35 words More

no communication whatsoever. tried to call multiple times on multiple days with no response. i had to physically stop in and talk to someone to get an update or find out if my vehicle was ready to be picked on multiple days with no response. i had to physically stop in and talk to someone to get an update or find out if my vehicle was ready to be picked up. More

Appointment two weeks ahead I still had wait five days to pick it up . Now my new brakes still don't work right, taking 😒back. pick it up . Now my new brakes still don't work right, taking 😒back. More

Very friendly and great service. I will continue to go Very friendly and great service. I will continue to go there Much better than lube shops for oil change. Worth the extra cost. I would highly re Very friendly and great service. I will continue to go there Much better than lube shops for oil change. Worth the extra cost. I would highly recommend! More

Joel was great. He worked hard and efficient to help us get the perfect deal. Highly recommend Joel and the Team out at York Plainfield dealership get the perfect deal. Highly recommend Joel and the Team out at York Plainfield dealership More

Joel is a great person to work with, he was very friendly and didn't push me to do anything, I told him what I wanted and he was on it and didn't push me to do anything, I told him what I wanted and he was on it More

Dropped my car off on the 16th of June and was told I’d get it back in two weeks. It’s over a month now, July 30th and still nothing. No calls for an update, getting told they don’t know when the part will get it back in two weeks. It’s over a month now, July 30th and still nothing. No calls for an update, getting told they don’t know when the part will be there, nothing. Cars sitting outside in the heat. I have a flat tire, the dashboard is all out, wires are exposed to heat, it’s trashed basically in my car. I’m very disappointed in this company, I would respect it if they would call me for updates to reassure me that things are doing good blah blah blah. But when I call nobody answers, I don’t get calls back nothing…. So I’m very frustrated. More

Dropped off without an appointment and repaired the same day. Received a phone call with the issues they found and a quote. Fast, friendly and great service!! Thank you for checking everything out. day. Received a phone call with the issues they found and a quote. Fast, friendly and great service!! Thank you for checking everything out. More

Awesome experience every time I visit. Worth the drive to get it serviced here. I have a jeep dealer closer to me in Brownsburg but I prefer to bring it here because of customer service. get it serviced here. I have a jeep dealer closer to me in Brownsburg but I prefer to bring it here because of customer service. More

Changed oil just as requested and remembered the sticker this time too. I guess that is all I have to say but it appears to be not enough. this time too. I guess that is all I have to say but it appears to be not enough. More