York Chrysler Dodge Jeep Ram of Plainfield

Joel is an absolute pleasure to work with, Michael the General Sales Mgr has an awesome sense of humor and Tony is fabulous. This was one of the easiest car buying experience I have had. General Sales Mgr has an awesome sense of humor and Tony is fabulous. This was one of the easiest car buying experience I have had. More

I had talked with sales manager a few days before we stopped by the dealership. Brian came out and greeted us and we basically told him what I wanted to do and he got to work. He introduced me to Jim stopped by the dealership. Brian came out and greeted us and we basically told him what I wanted to do and he got to work. He introduced me to Jim Lowe and he got us in the new Gladiator very quickly. Nice smooth process. More

God customer service. Usually they are better at communicating to let you know the issues but I had to call them to find out what was happening and when car would be ready. communicating to let you know the issues but I had to call them to find out what was happening and when car would be ready. More

We had excellent service, and enjoyed doing business with York's. I would highly recommend coming here for your automotive purchases. Thanks you Brandon Jones for your helpfulness. York's. I would highly recommend coming here for your automotive purchases. Thanks you Brandon Jones for your helpfulness. More

Our salesman James was amazing. Knowledgeable in the vehicle we purchased and very pleasant attitude. Cathy, the finance lady was great as well. Very smooth process foe us and superb communication!!!!! vehicle we purchased and very pleasant attitude. Cathy, the finance lady was great as well. Very smooth process foe us and superb communication!!!!! Will totally deal with them again and suggest this dealership as well. More

I feel the service just does the bare minimum. It’s just ‘ok your vehicle is done’. They never say ‘you may want to think about having this or that service done next time’. I realize they attach a sheet th ‘ok your vehicle is done’. They never say ‘you may want to think about having this or that service done next time’. I realize they attach a sheet that has a breakdown of what you should do at a certain mileage and there is information online. But some people do not know much about vehicle maintenance. Should we just blindly have these things done because a piece of paper says so? That’s where the whole SERVICE DEPARTMENT comes in. It would be great if we actually had someone we could TRUST to say ‘yes, you absolutely need to do this or maybe you can wait on that, etc.’ Everyone is really nice there, but other than knowing that I need to do regular oil changes and tire rotation, I have no idea what I REALLY need to have done beyond that. I don’t feel like the service department helps with that at all. Also in the past when I have taken the time to write a review and have had some suggestions or not given a very good review, I’ve been sent a free oil change. While I do appreciate that, that is not what I want. I want the problem fixed not money or free service thrown at me. More

I highly recommend working with Noah and Brian! They were both very up front and easy to work with! Noah was very knowledgeable about our Jeep and was never pushy throughout the process. both very up front and easy to work with! Noah was very knowledgeable about our Jeep and was never pushy throughout the process. More

i took my ram truck in to have an oil change done because the service is good and quick. they are friendly and treat me well the service is good and quick. they are friendly and treat me well More

I was a loyal customer to Westgate Chrysler, since it was sold the service dept is awful, the place is understaffed and employees treated poorly sold the service dept is awful, the place is understaffed and employees treated poorly More

Everyone I interact with is very nice, knowledgeable and helpful. You all do a great job! Thanks for you service at York. I worked with Destiny and she did an outstanding job in keeping me informed. helpful. You all do a great job! Thanks for you service at York. I worked with Destiny and she did an outstanding job in keeping me informed. More