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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
October 21, 2021
Since they changed to a new dealer, the service department has not meet the previous good standards. My latch on my Jeep hood was left unlatched again. In a previous service visit the match on my J department has not meet the previous good standards. My latch on my Jeep hood was left unlatched again. In a previous service visit the match on my Jeep hood was left unlatched, and someone has adjusted it without my permission. On both times. I didnt realize the latch was not locked until driving down the road. More
by LUCASD61
Employees Worked With
Mark Holzclaw
October 20, 2021
The quality of service is impeccable. Everyone is kind and willing to go extra mile to make sure the customer is satisfied. I highly recommend this place to anyone looking for a new or used car in Indian and willing to go extra mile to make sure the customer is satisfied. I highly recommend this place to anyone looking for a new or used car in Indiana Jean-Pierre Priso More
by JPRISO479
Employees Worked With
Keith Waller
October 20, 2021
I just wanted to thank Jason Burt for the well feedback that I was given on my car. He’s doing a great job and hopefully gets a lot of sales #raise that I was given on my car. He’s doing a great job and hopefully gets a lot of sales #raise More
by alexrogerperez16
Employees Worked With
Jason Burt
October 19, 2021
It took my new 2021 Dodge Charger xxxx cat red eye to the dealership to have the first brake in oil change after the first 1k miles. I had the red eye clean inside and out. First thing when I pulled up the dealership to have the first brake in oil change after the first 1k miles. I had the red eye clean inside and out. First thing when I pulled up to the service department in the express oil change line their was a few cars in front of me. Not a problem. I take a seat on the bench and starting reading emails. After about 45 minutes a guy sets on the bench next to me and said they told him a Two hr wait. Now he is 8 cars behind me. So after watching everyone and yes even the guy I spoke too 2hrs ago was picking up their cars. I see my car finally pull up young gentlemen got out, He had no plastic or paper mat on floor or the driver seat. So I go in to pay for it and lady says she didn’t have any paper work. So I waited another 20 minutes for someone to get the paperwork. That’s fine. But when I get in my brand new red eye there’s oil all over my console, arm rest and all over the front of the hood and left side fender flair. I owned two multi million dollar companies for 25 years and just recently sold both of them So I know a little about customer service. There needs to be a atmosphere of excellence in your shop and it needs to start with the management then to you’re oil change hourly employee. They need to buy into the vision and the goals of the dealership. More
by Sweapalot
Employees Worked With
Mark Holzclaw
