
York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
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Greeted very professionally and fast Everything was explained precisely. When oil change was completed I was notified where my car was located and I was thanked for having my vehicle serviced. explained precisely. When oil change was completed I was notified where my car was located and I was thanked for having my vehicle serviced. More
Had serious delay in receiving the necessary part to repair a warranty issue with my truck. I had to follow-up multiple times with the dealership to see what the status was on the repair. The loaner veh repair a warranty issue with my truck. I had to follow-up multiple times with the dealership to see what the status was on the repair. The loaner vehicle issued was disgustingly dirty. Previous user had smoked inside it and it wreaked of cigarettes. After 21 days and a conversation with Chrysler customer care representative, my truck was repaired. Less than impressed when I picked up my truck that no one provided any consolation to my inconvenience. More
We arrived and checked in at 11:40a in the express oil change lane. I was informed that we may have to wait until after 1pm for the service to be completed IF it was going to be completed at all. While I change lane. I was informed that we may have to wait until after 1pm for the service to be completed IF it was going to be completed at all. While I understand that there were vehicles in front of us to be serviced, if there was a real risk of us not being serviced then it would have caused less worry to wait. We did wait and we checked out just after 12:30 so it seemed the verbal 'warning' was unnecessary. I'd prefer a scheduling online option for an oil change. More
The dealership service department was very helpful, explained what was being done and how long it would take. They also finished when they said they would. explained what was being done and how long it would take. They also finished when they said they would. More
The manager wasn’t the best but the sales representative was amazing, he took care of me, I’m glad I got to work with the representative because I probably would have walked on the vehicle if it wasn’t for was amazing, he took care of me, I’m glad I got to work with the representative because I probably would have walked on the vehicle if it wasn’t for him. More