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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,327 reviews
Verified Customer
April 12, 2022
Noah was so helpful in helping me test drive and buy my new car! He was very comforting and didn’t pressure me at all. the hole princess was so easy. new car! He was very comforting and didn’t pressure me at all. the hole princess was so easy. More
by PAIGERADER46
Employees Worked With
Noah Clos, Sean McDermott
April 12, 2022
Waited three weeks for my appointment! With no communication it was not even looked at with out me calling in. Then was told had to wait for approval due to cost. I had purchased extended With no communication it was not even looked at with out me calling in. Then was told had to wait for approval due to cost. I had purchased extended warranty. I was told this on a Friday it would be Monday or Tuesday before they got it. I showed up after 5 on Wednesday and no one still had called for approval. Mark who got involved called at 5:12pm. Got approval within five minutes. How long would I have had to wait if I had not come in to get something out of my truck. Mark definitely got in involved and had my truck ready on Friday. I still one area of concern was not address. But Mark did note it, or at least I hope he did. The communication was very lacking. I work at a dealership. I definitely informed my dealership I hope we don’t treat our customers this way. More
by BRY819
Employees Worked With
Katera Dixson, Mark Holtsclaw
April 12, 2022
I had a great experience picking up my new truck. Everyone was very friendly and caring. The people at York make you feel like family. I highly recommend this dealership. Everyone was very friendly and caring. The people at York make you feel like family. I highly recommend this dealership. More
by JIMW7
Employees Worked With
Andrew Bartlett, Sean McDermott
April 12, 2022
Went in for an oil change. Bridget was very courteous and helpful. Did not have to wait long for the service to be completed. Bridget was very courteous and helpful. Did not have to wait long for the service to be completed. More
by Indyanne
Employees Worked With
Bridget Thomas, Mark Holtsclaw
April 12, 2022
We dropped our compass off on Friday at 9:30 and was told they are running behind and that it would be 3:00 before they could get to it, once they got to it they only had one of the parts and had to wait unt they are running behind and that it would be 3:00 before they could get to it, once they got to it they only had one of the parts and had to wait until Saturday to get the other part and they would call us when it was finished. We never heard from them, we reached out to them and the service department was now closed until Monday and no one could tell us anything about our vehicle. Monday we called them and the guy that was working with us said he didn’t work Saturday and we fell through the cracks. You would have thought they would have offered a oil change or something since they made a mistake and we had to go without our vehicle for the weekend. More
by COOLZONE22
Employees Worked With
Kyle Hendricks
April 09, 2022
Recall work on my Jeep Liberty was scheduled on 3/24/2 at 11:am. Told could bring car in early...brought in at 8:15am. Later in day received a call saying did not have the part...will have part Sat am....l 11:am. Told could bring car in early...brought in at 8:15am. Later in day received a call saying did not have the part...will have part Sat am....left car till Sat. Car was still not done...did not receive call till Mon. At 4:30 that car was ready. What the heck...this is customer service!? More
by brindley6245
Employees Worked With
I don't know names! Assumed everyone knew how to do their job!
