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York Chrysler Dodge Jeep Ram of Plainfield
Plainfield, IN
2,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 12, 2022
Scheduled an appt over a month out. Was billed for only 1.5hrs of work but I had to sit there for over 5hrs waiting on it. Service was rude and inconsiderate about my wait time. What’s Was billed for only 1.5hrs of work but I had to sit there for over 5hrs waiting on it. Service was rude and inconsiderate about my wait time. What’s the point of having an appt if it’s not going to be worked on when it’s scheduled to? Also the prices are way higher than Bill Estes. Will not be going back. More
by Alex Park
Verified CustomerEmployees Worked With
Steve Wheat
August 12, 2022
The service people were exceptional. I just can’t believe that the radio cannot be fixed or isn’t covered Due to the flaw that they told me it had. Saying I have to buy a whole new radio I just can’t believe that the radio cannot be fixed or isn’t covered Due to the flaw that they told me it had. Saying I have to buy a whole new radio for over $2100 is really a bit ridiculous. But again the service people were exceptional. More
by Jimsmall1964
Employees Worked With
Mark Holtsclaw
August 12, 2022
Mark was very helpful and detailed. I was disappointed with how long it took my car to get serviced, but Mark listened to my concerns about it and provided great communication and servi I was disappointed with how long it took my car to get serviced, but Mark listened to my concerns about it and provided great communication and service. More
by alexis
Employees Worked With
Mark Holtsclaw
August 09, 2022
Took 4 months to get my truck back. Felt like them took their time and didn’t care That I needed my truck back that I was still paying for. They didn’t have any rental cars so I had to Felt like them took their time and didn’t care That I needed my truck back that I was still paying for. They didn’t have any rental cars so I had to go buy a cheap car to get me to work. Their communication is horrible Héctor they were saying I will never go back or recommend this place to anyone More
by Creelscrew2016
Employees Worked With
Mark Holtsclaw
August 05, 2022
Salesperson was nice, but the financing manager was a xxxxx. Never took me seriously as a buyer. Should not have a car on the lot without cleaning it up first. Made an “As-Is” offer and got shot down imm xxxxx. Never took me seriously as a buyer. Should not have a car on the lot without cleaning it up first. Made an “As-Is” offer and got shot down immediately! Would not recommend this dealership to a friend nor enemy! More
by aundrey_w
Employees Worked With
Finance manager
