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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

June 18, 2024

It very amazing, I enjoy going there and they’re very helpful. Thank to them, we have found the perfect car. More

by Paw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Jun 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

June 18, 2024

I had the pleasure of being able to work with Rodney Taylor, a salesman at York. Rodney displayed all the right attributes one looks for in a salesman. Rodney greeted me with kindness and generosity, wa More

by smgrant17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Jun 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com

Jun 25, 2024 -

smgrant17 responded

I just want to say that I’m really disappointed with the Service dept at York. In honesty, I’m pretty disappointed with the Sales dept as well (except for Rodney). Not only with the incident involving the Service employee, but also the lack of care after the fact. I was told that a door lock would arrive Monday June 17. The drivers side lock is broken. Chris on your sales staff told me this, however, I have not received 1 phone call about it. After the horrendous display by staff on Friday 6/14, I’ve not had a single person reach out (other than Rodney, asking how I’m doing). It tells me that no one in charge really cares. It implies that once a car is sold, York’s customer service ends. It’s sad, because Rodney did everything right. No one else has displayed a sense of care or accountability.

June 18, 2024

The Customer service was very professional and very helpful, project was easy to schedule online. More

by SLJYORKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

June 18, 2024

I AM VER APPRECIATIVE OF HOW DOC HAS HELPED ME GET INTO MY BRAND NEW CAR !! HE MADE SURE IT WAS THE CAR I WANTED , MADE SURE THE CAR WAS CLEAN , HELPED MED GET IN & OUT IN NO TIME .. OH HE ALSO PUT GAS IN More

by Dymondmcgregor18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Dymond, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Frick General Manager

June 18, 2024

Nice place overall but speaking from my experience only, lack of communication ruined my experience. More

by Tmaximus7143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Josh Frick General Manager jfrick@yorkautomotive.com

June 18, 2024

Doc was very nice and great to work with. Doc showed a genuine interest in what you wanted and made sure to get the best deal possible. More

by Brandonwjones2
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Brandon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Josh Frick General Manager

June 18, 2024

Sales was great. They are great at taking your money. After that it’s a joke. My truck had many issues brand new and they pretty much just laugh and do nothing about More

by Ethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Clos, Loagin Sneed
June 17, 2024

It was a very good day Saturday talking with a great sales man doc is a very nice person More

by Emassingille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Doc delivered such a great experience! Josh Frick General Manager

June 17, 2024

Met Mr. Pickens and the staff shorty after opening this morning. Every once was curious and seemed like ole' pals. Negotiating was not stressful at all. I wi More

by thomhack24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
W. V. "Doc" Pickens III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's fantastic to hear that " Doc" and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

June 15, 2024

They took us home after drop off, fixed the problems and picked us up after they were done. All staff were very nice towards us. I’d take my vehicle there anytime . Thanks guys. Jeffrey and Deanna More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Jeffrey and Deanna, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

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