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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,327 Reviews

2695 E Main St

Plainfield, IN

46168

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Showing 2,327 reviews

January 09, 2025

12/31 charged me for work not done. Admitted it. Talked to M. I know things can happen. Said I would get a credit. Had promised several times to call me after she talked to service More

by thomasindiana48
Recommend Dealer
No
Employees Worked With
Morganne, Jamie Freeman, Brooke Higgins
Jan 13, 2025 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thomas, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Josh Frick General Manager jfrick@yorkautomotive.com

December 03, 2024

I haven’t had much luck with taking my 2020 Jeep Gladiator there for repairs. I have had it in 4 different times in the last 4 months or so for the same issue, check engine light. They haven’t bee More

by Angela Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
Dec 06, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Josh Frick General Manager jfrick@yorkautomotive.com

November 17, 2024

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light. More

by willie46151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Higgins
Nov 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

November 15, 2024

Fantastic service department and dealership. I drive 60 miles and bypass another dealer less than 5 miles from my home in Tipton county. There is no comparison to these guys. They go above an More

by featherstone92.nf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Freeman, Brooke Higgins
Nov 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 09, 2024

I just had my transmission module put in last month and now my transmission is not shifting as it was before I brought it to you More

by thomascolantonio2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Herington
Nov 14, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Josh Frick General Manager jfrick@yorkautomotive.com

November 05, 2024

Extremely professional, informative and courteous. Had an amazing experience with the entire team! From initial conversations, to handling paperwork to picking up the car in the dealership, everythin More

by ckka316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Landis, Cathy Lammer, Chris Bailey, Ramses Margary
Nov 07, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Frick General Manager

November 01, 2024

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional More

by Dano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer, Josh Frick, Matt O'Brien, Jamie Freeman, Miguel Squadrito, Josh Herington, Chris Potter, Ramses Margary, Brooke Higgins
Nov 04, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Dano, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

October 28, 2024

They are great to work with and matt in service always go's Above and beyond. More

by ACCOUNTING11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Oct 28, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

October 22, 2024

Great service, personable and knowledgeable. Very helpful and customer oriented. Great location for me. Thank you. More

by JEaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick, Miguel Squadrito
Oct 22, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield. We look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

October 21, 2024

I have nothing good to say about my experience with the service department. Based on that I would not recommend this dealership.i have been lied to , led on, as well as tried to take advantage of me for ov More

by SNELLY8801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Lammer, Matt O'Brien, Josh Herington, Brooke Higgins
Oct 25, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

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