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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,926 Reviews

1,926 Reviews of Yonkers Kia - Service Center

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February 20, 2022

Great customer service and attention to details. Took my car in for 12K scheduled maintenance and it was returned washed with a detailed description of what was done to mu car. Gave us a complimenta More

by Ruthierios69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 19, 2022

Kudos to Kia for getting this all the way right! I had service with a smile that was quick and efficient, and made me feel well taken care of with my Telluride! Thank you Yonkers Kia for everythin More

by telandlatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Efrain Barcos
February 18, 2022

Refused to honor a warranty. I'd never purchase another Kia. Not even helpful after there was a recall for the issue. More

by TOMMIELOVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Feb 24, 2022 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com. Thank you! Hope to hear from you soon!

February 18, 2022

All of the people I encountered on this visit were extremely polite, helpful and efficient. More

by iris.katz2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 18, 2022

Darlene my service advisor was professional and very knowledgeable.. the service is done within a reasonable amount of time More

by aa99lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene David
February 17, 2022

Yonkers Kia has a great service center with great service! Their staff is very attentive and knowledgeable. More

by KAU8113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 17, 2022

Good customer service very pleasant very knowledgeable explaining what they are doing with your car good dealership More

by L_G_CROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
February 17, 2022

It was a comfortable experience I enjoyed being there. Every one was nice and helpful More

by Junito151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos, Kevin Stanton
February 17, 2022

Comfortable waiting area, very professional. Post-service issue (unwanted fragrence) was handled immediately and part replaced without charge. Many thanks to Kevin for targeting the issue and More

by sjohnsonaia
Recommend Dealer
Yes
Employees Worked With
Kevin Baker, Efrain Barcos
February 17, 2022

Brought car in for recall issue and routine maintenance. Everyone was courteous and professional. Waiting area was pleasant. Waiting time was as expected. Car was returned to me having been cleaned inside a More

by MZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
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