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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,924 Reviews

1,924 Reviews of Yonkers Kia - Service Center

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August 24, 2024

Knowledge service team with great service. I would recommend this service center to anyone with a Kia. More

by Michelle C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for recommending Yonkers Kia. We're pleased our team provided great service. Wishing you safe and happy driving!

August 24, 2024

Ordered wrong part, wasted trip and no scheduled return. This is inexcusable, how do you order the wrong part....make, model and year lookup gives you all the info you need. More

by no20
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Maurissa
Sep 11, 2024 -

Yonkers Kia responded

Hello, Your feedback is important to us here at Yonkers Kia. We would like to learn more about your overall experience with our Parts Department regarding your recent order. Please provide us with your best method of contact to discuss this matter in greater detail. Thank you, Yonkers Kia mike.romano@yonkerskia.com

August 23, 2024

The service agents very kind and efficient. Excellent. Professional and very respectful about my needs More

by Wagaer99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thanks for your kind words about our service at Yonkers Kia. Wishing you well!

August 23, 2024

they were very informative and very helpful. They did a lovely job on my car and I’m always happy to go back. They have a very comfortable waiting room. But what’s more important was after I rec More

by ziannax3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

We're so glad you had a great experience at Yonkers Kia. It's good to know our team provided helpful service and made your car feel great to drive again. Take care!

August 22, 2024

Am on my 3 transmission on a 2021 kia sorento, I love kia ,want to stay with kia forever so I can only hope as I am an urber driver, they can give me a super great deal on a new sorento More

by irvster05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, Customer satisfaction is important to us here at Yonkers Kia. We would be happy to assist you with getting into a new Kia Sorento. Please send us your contact information so we can discuss this in greater detail. Thank you, Yonkers Kia mike.romano@yonkerskia.com

August 21, 2024

I think the dealership is good, but there’s always room for improvement. They need more people like Darlyn. She’s always helpful and knowledgeable about your vehicle. More

by larroyo522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, We appreciate you taking the time to share your review and are pleased to know that our team is always helpful and knowledgeable. However, we would like to speak with you about your feedback regarding the areas that leave room for improvement. Please provide us with your preferred contact information so we can discuss this in greater detail. Thank you, Yonkers Kia mike.romano@yonkerskia.com

August 21, 2024

Up until recently I have received excellent service at Yonkers Kia. June 18, 2024 I took my car in for a NY car inspection, $1,500s later and 3 tickets for expired inspection I realized that they never pu More

by adriane.hill39
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, Please know that we take your feedback very seriously and would appreciate the chance to speak with you about your recent visit to our Service Department for your inspection regarding the level of customer care and communication you received in reference to the inspection sticker. At your convenience, please send us your best method of contact so we can discuss this further. Sincerely, Yonkers Kia mike.romano@yonkerskia.com

August 21, 2024

I have been waiting for a special part on my recall 2024 since June 2024 More

by DROZSARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, Thank you for sharing your feedback. We would like to discuss your review with you further. Can you please contact us at your earliest convenience? Best, Yonkers Kia mike.romano@yonkerskia.com

August 21, 2024

I find Yonkers Kia service to be a customer friendly and quality driven center. I rate it highly. More

by happy525river
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thanks for your high rating and feedback. Enjoy the ride!

August 21, 2024

Darlyn is fantastic, One of the best. She always took good care of me and my 2014 Soul! More

by jonemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for your kind words. Our team will be happy to hear this, especially regarding the care of your 2014 Kia Soul. Thank you for being a valued customer at Yonkers Kia.

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