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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews

1,927 Reviews of Yonkers Kia - Service Center

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August 27, 2024

2 1/2 hours for an oil change and it was supposed to be free since my car broke down last time. I got an oil change and I had to pay $200 for a tow, but they said that they didn’t see my free oil change in More

by hennessyx383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 11, 2024 -

Yonkers Kia responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our guests. We would like to learn more about your recent visit to our Service Department for an oil change. Please email us with your preferred contact information so we can discuss this further. Thank you, Yonkers Kia mike.romano@yonkerskia.com

August 26, 2024

Darlyn was helpful, kind, polite and understood my urgency for a replacement key. She made it happen. More

by stevenwsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Happy to hear our team could assist you with your replacement key at Yonkers Kia.

August 25, 2024

My car feels brand new thank you for the time you put into my car I appreciate it More

by bmontilla10467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

We're glad you had a good experience at Yonkers Kia. Enjoy driving your refreshed car. Thanks for the review and take care.

August 24, 2024

Knowledge service team with great service. I would recommend this service center to anyone with a Kia. More

by Michelle C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for recommending Yonkers Kia. We're pleased our team provided great service. Wishing you safe and happy driving!

August 24, 2024

Ordered wrong part, wasted trip and no scheduled return. This is inexcusable, how do you order the wrong part....make, model and year lookup gives you all the info you need. More

by no20
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Maurissa
Sep 11, 2024 -

Yonkers Kia responded

Hello, Your feedback is important to us here at Yonkers Kia. We would like to learn more about your overall experience with our Parts Department regarding your recent order. Please provide us with your best method of contact to discuss this matter in greater detail. Thank you, Yonkers Kia mike.romano@yonkerskia.com

August 23, 2024

The service agents very kind and efficient. Excellent. Professional and very respectful about my needs More

by Wagaer99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thanks for your kind words about our service at Yonkers Kia. Wishing you well!

August 23, 2024

they were very informative and very helpful. They did a lovely job on my car and I’m always happy to go back. They have a very comfortable waiting room. But what’s more important was after I rec More

by ziannax3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

We're so glad you had a great experience at Yonkers Kia. It's good to know our team provided helpful service and made your car feel great to drive again. Take care!

August 22, 2024

Am on my 3 transmission on a 2021 kia sorento, I love kia ,want to stay with kia forever so I can only hope as I am an urber driver, they can give me a super great deal on a new sorento More

by irvster05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, Customer satisfaction is important to us here at Yonkers Kia. We would be happy to assist you with getting into a new Kia Sorento. Please send us your contact information so we can discuss this in greater detail. Thank you, Yonkers Kia mike.romano@yonkerskia.com

August 21, 2024

I have been waiting for a special part on my recall 2024 since June 2024 More

by DROZSARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, Thank you for sharing your feedback. We would like to discuss your review with you further. Can you please contact us at your earliest convenience? Best, Yonkers Kia mike.romano@yonkerskia.com

August 21, 2024

Darlyn is fantastic, One of the best. She always took good care of me and my 2014 Soul! More

by jonemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for your kind words. Our team will be happy to hear this, especially regarding the care of your 2014 Kia Soul. Thank you for being a valued customer at Yonkers Kia.

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