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1,927 Reviews of Yonkers Kia - Service Center
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July 27, 2022
The wind shield cracked while dealership washing the car. Tried numerous time speaking to the service manager and walked into the dealership since he (Managers) won’t return the call After we got hold on Tried numerous time speaking to the service manager and walked into the dealership since he (Managers) won’t return the call After we got hold on him, the manger is giving us the run around. Keeps saying I will get back to you after checking with Kia but he never did In brief, it is the worse customer service experience and that manager have zero experience in customer service or client communicating skills More
by sam_fakhoury
Verified Customer
July 26, 2022
The problem that I brought my Sportage in to address was not addressed. Instead a recall was addressed and I was told to make another appointment to address the AC which stopped working. Despite being told not addressed. Instead a recall was addressed and I was told to make another appointment to address the AC which stopped working. Despite being told that they would communicate during the process I had to call repeatedly to get information on the status of my concerns. In the past I have received excellent service and repair. More
by theresagoldsborough@gmail.com
Employees Worked With
July 25, 2022
For my experience it was close to my home it took a little bit long but They needed to do lots of work friendly stuff I definitely recommend it little bit long but They needed to do lots of work friendly stuff I definitely recommend it More
by cirsevazquez3
Employees Worked With
July 15, 2022
Always have a great experience with he service department. Darlene Davis is wonderful and very helpful department. Darlene Davis is wonderful and very helpful More
by adirubba
Employees Worked With
July 13, 2022
Professional cooperative understanding love to deal with JOEY awesome experience great Big Thankyou best kia JOEY awesome experience great Big Thankyou best kia More
by khadijabhaiyat
July 13, 2022
Fast, conmunicative, and courteous. I appreciate how they clean my car and informed me of future action items. I appreciate how they clean my car and informed me of future action items. More
by VINNIEBAGWELL
July 13, 2022
Just had the worst experience ever at a dealership I would’ve thought Kia would’ve kept their word regarding their warranty 10 years powertrain, I bought a used 2018 stinger and it came with aftermarket would’ve thought Kia would’ve kept their word regarding their warranty 10 years powertrain, I bought a used 2018 stinger and it came with aftermarket rims and my front differential had to be replaced now Kia doesn’t want to cover the warranty because of aftermarket rims More
by aaronjimenez08
Employees Worked With
July 12, 2022
Great people, Thoughtful, courteous and timely! Fantastic customer service Service reminder was wonderful and not overbearing Scheduling online was easy Fantastic customer service Service reminder was wonderful and not overbearing Scheduling online was easy More
by LPrati
Employees Worked With
Giancarlo
