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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews

1,927 Reviews of Yonkers Kia - Service Center

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September 05, 2022

Service is always good. Wait time could improve otherwise fine and dandy ok ok ok ok More

by lbenson2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Yonkers Kia responded

We are sorry you had to wait longer than expected. We promise to improve in that matter.

September 01, 2022

Wonderful service. Great refreshments. Very thorough with what I needed. Thanks for all your help More

by robin-jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Yonkers Kia responded

We appreciate your choosing Yonkers Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success. Should you need anything in the future, please email us at customerservice@yonkerskia.com

August 25, 2022

The customer service rep was very courteous and knew what he was talking about. The service was done exactly as he said and having the car cleaned in the end was awesome More

by Denunzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Aug 31, 2022 -

Yonkers Kia responded

Thank you for taking the time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Kia USA. This survey will work as a report card for our dealership and your sales professional. If you have any questions, please feel free to contact our Executive Director directly. We hope you have a great day! 📧customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

August 25, 2022

Costumer service I’d great and all services are ok thanks . I am ok til More

by AJET e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Aug 31, 2022 -

Yonkers Kia responded

Thank you for your 5-star rating! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺

Aug 31, 2022 -

AJET e responded

It is really good service for me Thanks

August 25, 2022

It has a very professional personnel; has an excellent service, customer oriented, courteous, friendly and punctual More

by Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Khan , Marc LaMassa
Aug 31, 2022 -

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

August 25, 2022

The staff was very welcoming and helpful. They serviced my vehicle and detailed my car without any questions. More

by TPOITIER875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Aug 31, 2022 -

Yonkers Kia responded

🙏🏽Thank you! We appreciate you! Your words of kindness will certainly influence your friends and family and we thank you so much for sharing!

August 23, 2022

Very quick during the intake of your vehicle and great service to get home. My cat was cleaned and polished before I picked it up More

by scarav3063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Yonkers Kia responded

Thank you for choosing Yonkers Kia, Scarav3063, we are glad your cat enjoyed our service 😁 See you next time!

August 22, 2022

Very welcoming and professional staff! Services provided we’re excellent and their attention to detail was superb. We are very satisfied with Kia Service in Yonkers, NY. More

by GOUCHER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Aug 22, 2022 -

Yonkers Kia responded

Thank you so much for sharing your story and posting about your awesome experience with us at Yonkers Kia, rating us with 5 BIG STARS! We appreciate your taking the time to provide feedback. If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

August 22, 2022

I went for a state safety inspection on a Friday. They convinced me to do the maintenance in one shot so I agreed. Dropped off my car at 2:15 and didn’t get my car until nearly 7:00pm. After driving More

by carlos93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Oct 03, 2022 -

Yonkers Kia responded

carlos93, We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

August 18, 2022

As always, Efrain took care of everything that I needed done and was very efficient and pleasant More

by SANDILAMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Oct 03, 2022 -

Yonkers Kia responded

SANDILAMM, Thank you for choosing Yonkers Kia! We will continue to provide you with Yonkers Kia's distinct genuine, customer service in our service department where we have ASE certified technicians and professional advisors to assist you! Respectfully, Executive Director 📧 customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

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