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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,924 Reviews
Call Service Center (914) 337-3800

1,924 Reviews of Yonkers Kia - Service Center

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September 05, 2024

Bad communication. My daughter brought my car in and had to pay. The service advisor offered her a service and didn’t tell her she had to pay. Not happy about that I li More

by jaypoww11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Hello, Your feedback is very important to us. We would like to speak with you about the level of communication your daughter received when visiting our Service Department. Please send us an email with your contact information so we may discuss this further. Best regards, Yonkers Kia mike.romano@yonkerskia.com

September 05, 2024

Never supplied any photos of my damaged computer. Supposedly something spilled through my cup holder. Hung on me when i asked questions. No real care. I called back 3 times. No answer!!!! I will mak More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Barbara, Please know we take your feedback very seriously. We would like the chance to speak with you about the status of your 2021 Kia Sorento, as well as the level of communication and customer care you have received from our Service Team. At your earliest convenience, please send us an email with your contact information so we may discuss this further. Thank you, Yonkers Kia mike.romano@yonkerskia.com

September 05, 2024

They completed my State Inspection within a reasonable time frame. Thank You very much for that. More

by Dominique.Morales
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Thanks for your review. If you have any other needs, feel free to reach out to Yonkers Kia.

September 03, 2024

I have bought 3 cars at Yonkers Kia and I always had a great service and customer service More

by jcny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Thank you for your loyalty to Yonkers Kia. We appreciate it!

September 02, 2024

I had a great experience. The agents are kind and the service is awesome! Thanks Yonkers Kia! More

by dlsleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Thank you for sharing your experience with Yonkers Kia. We're glad to hear our team and service exceeded your expectations. Take care!

September 02, 2024

This dealership is great. The waiting area is big and neat. They staff is friendly and do not try to get you to replace your car. More

by fransico_santana-27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Thank you for letting us know you had a positive experience at Yonkers Kia. We appreciate your feedback on our waiting area and staff—take care.

September 01, 2024

Good service overall, knowledgeable staff and comfortable waiting room, very considerate of your time. Thanks! More

by Hendrikramirez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrean
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Sep 11, 2024 -

Yonkers Kia responded

Thanks for your kind words. At Yonkers Kia, we always strive to provide a comfortable experience. Wish you well!

September 01, 2024

Self sufficient on what needed to be done! Accurate and on point! Very fast this time. More

by bettijom118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Yonkers Kia responded

Thank you for your kind review. We're pleased to hear Yonkers Kia met your expectations efficiently.

September 01, 2024

Very fast work and accommodating while I waited for the work to be done. I also appreciated the car wash. Thank you! More

by alexandrakyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica B. And I believe Guan Carlo
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Sep 11, 2024 -

Yonkers Kia responded

Thank you for your kind words and rating. Glad to hear you enjoyed the fast service and car wash at Yonkers Kia.

September 01, 2024

Very good service but two hours is too long for me to wait for the recall to complete More

by woodiejemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giancarlo
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Sep 11, 2024 -

Yonkers Kia responded

Thank you for your patience during the recall process at Yonkers Kia. We appreciate your feedback and we'll use it to improve our service times.

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