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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews

1,927 Reviews of Yonkers Kia - Service Center

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September 07, 2024

Welcoming! Service Team Outstanding! Honest. Patient in answering questions. We think ahead to next service. More

by kathleenalexander47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gioncarlo
Sep 11, 2024 -

Yonkers Kia responded

We appreciate your kind words. Yonkers Kia values serving you and looks forward to assisting with your next service. Enjoy the road!

September 05, 2024

This service center is reliable. The service is usually on time or close to it.. The staff are friendly and helpful. Ms. Johnson is really caring. More

by maggottyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Johnson is very caring about your comfort.
Sep 11, 2024 -

Yonkers Kia responded

Thanks for highlighting your experience at Yonkers Kia. We're glad you found our service reliable and appreciated our team's care. Wishing you safe travels ahead.

September 05, 2024

Always polite and fast service. Very accommodating as well. It’s My go to service location. More

by anita.riverarosariao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for choosing Yonkers Kia. We appreciate your loyalty and kind words about our service. Wishing you the best!

September 05, 2024

Bad communication. My daughter brought my car in and had to pay. The service advisor offered her a service and didn’t tell her she had to pay. Not happy about that I li More

by jaypoww11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Hello, Your feedback is very important to us. We would like to speak with you about the level of communication your daughter received when visiting our Service Department. Please send us an email with your contact information so we may discuss this further. Best regards, Yonkers Kia mike.romano@yonkerskia.com

September 05, 2024

Never supplied any photos of my damaged computer. Supposedly something spilled through my cup holder. Hung on me when i asked questions. No real care. I called back 3 times. No answer!!!! I will mak More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Barbara, Please know we take your feedback very seriously. We would like the chance to speak with you about the status of your 2021 Kia Sorento, as well as the level of communication and customer care you have received from our Service Team. At your earliest convenience, please send us an email with your contact information so we may discuss this further. Thank you, Yonkers Kia mike.romano@yonkerskia.com

September 05, 2024

They completed my State Inspection within a reasonable time frame. Thank You very much for that. More

by Dominique.Morales
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thanks for your review. If you have any other needs, feel free to reach out to Yonkers Kia.

September 03, 2024

I have bought 3 cars at Yonkers Kia and I always had a great service and customer service More

by jcny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for your loyalty to Yonkers Kia. We appreciate it!

September 02, 2024

This dealership is great. The waiting area is big and neat. They staff is friendly and do not try to get you to replace your car. More

by fransico_santana-27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for letting us know you had a positive experience at Yonkers Kia. We appreciate your feedback on our waiting area and staff—take care.

September 02, 2024

I had a great experience. The agents are kind and the service is awesome! Thanks Yonkers Kia! More

by dlsleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Yonkers Kia responded

Thank you for sharing your experience with Yonkers Kia. We're glad to hear our team and service exceeded your expectations. Take care!

September 01, 2024

Good service overall, knowledgeable staff and comfortable waiting room, very considerate of your time. Thanks! More

by Hendrikramirez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrean
Sep 11, 2024 -

Yonkers Kia responded

Thanks for your kind words. At Yonkers Kia, we always strive to provide a comfortable experience. Wish you well!

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