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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews
Call Service Center (914) 337-3800

1,928 Reviews of Yonkers Kia - Service Center

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November 28, 2022

1st time in new service facility, nice. Everyone is professional as per usual. I have no complaints. More

by D.JENKINS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt work with either of the 2 above. I just know it was a gentleman sitting at the first desk coming in the door.
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Nov 30, 2022 -

Yonkers Kia responded

Thank you, hopefully we can get a second chance to get that fifth star.

November 26, 2022

They have a new service center. They are professional, courteous and prompt.My car was returned on time,clean and the job was done right. More

by barribra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Carus
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Nov 30, 2022 -

Yonkers Kia responded

Thank you for your review! We would love your feedback on our YouTube channel! Julio Grullon is featured in a few of our videos! Please check them out at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

November 26, 2022

Es bueno selo recomiendo el personal es muy profesional yo se lo recomendaría a todos mis amigos. More

by 0831angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
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Nov 30, 2022 -

Yonkers Kia responded

Muchas gracias, 0831angel, tu recomendación significa todo para nuestro equipo.

November 24, 2022

Efficient curtiious quite helpful and makes you feel like family who relate well to all individuals More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Yonkers Kia responded

At Yonkers Kia, our goal is to provide you with the attention and customer service you deserve at every visit. We appreciate you taking the time to provide us with the feedback about your car buying experience. For all of your future automotive needs, please email us at customerservice@yonkerskia.com Thank you!

November 23, 2022

I truly enjoy going to the dealership for services. My favorite is to see Efrain. He delivers A plus customer service More

by MQUINO1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
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Nov 30, 2022 -

Yonkers Kia responded

Thank you for your review! We would love your feedback on our YouTube channel! Julio Grullon is featured in a few of our videos! Please check them out at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

November 23, 2022

to long for service and u have a Appointment nice people no discount Thank You More

by joan.ferrero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
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Nov 30, 2022 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Can you please email our Executive Director at customerservice@yonkerskia.com Please provide your full contact info and details of your concerns, including who you worked with. Thank you! Hope to hear from you soon!

November 23, 2022

I am a customer at Kia for 9 years for m e they are the best More

by jeanbutton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Yonkers Kia responded

We so appreciate serving customers like you! Thank you for the review, and for coming back of to Yonkers Kia. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

November 22, 2022

Effrin was great, he was very helpful and knowledgeable. Would work with him again thank you More

by MJ9WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
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Nov 30, 2022 -

Yonkers Kia responded

We are very happy our team provided you with such a positive experience! Thank you for taking the time to let us know how we did. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

November 16, 2022

Very professional and experienced technicians, patient nice waiting areas work very fast with less wiring time More

by SETHOSBUTEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Report | Print
Nov 30, 2022 -

Yonkers Kia responded

Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

November 16, 2022

Mechanic shop employees 100%👍 customer service really bad and really bad timing 9:30am till 2:30pm just for a oil change and tires rotated car wash just clean your car if you lucky like 25% hope they imp More

by jcr23nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard-Giancarlo 👍, Efrain Barcos
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Nov 30, 2022 -

Yonkers Kia responded

At Yonkers Kia, our goal is to provide you with the attention and customer service you deserve at every visit. We appreciate you taking the time to provide us with the feedback about your car buying experience. For all of your future automotive needs, please email us at customerservice@yonkerskia.com Thank you!

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