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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews
Call Service Center (914) 337-3800

1,928 Reviews of Yonkers Kia - Service Center

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February 06, 2023

My expectations for this service were very high, and perhaps that’s why the disappointment is so deep. Overall, the KIA service did good work on my car, however, they never discussed with me that some More

by Elitsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giancarlo
Report | Print
February 04, 2023

the time it took for a oil change is to long. 3 hours. not enough mechanics. got a bigger place 17 lifts 2 mechanics or 3 More

by yankeeman110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
Report | Print
February 01, 2023

Efrain Barcos provides wonderful customer service ! Efrain Barcos provides wonderful customer service ! Efrain Barcos provides wonderful customer service ! More

by sp33ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

Thank you so much for sharing your story and posting about your awesome experience with us at Yonkers Kia, rating us with 5 BIG STARS! We appreciate your taking the time to provide feedback. If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

Feb 03, 2023 -

sp33ch responded

Your very Welcome .

January 28, 2023

The service was quick and to the point. Got my car faster than I was schedule to pick up.... The facility is the best I have seen. REG19 More

by REG19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Yonkers Kia. We look forward to serving you for many years to come! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

January 28, 2023

Awesome Service! Really attentive and always so helpful. Super easy to work with. Will always come back More

by SHANIA.VALERIA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

The team here at Yonkers Kia is thrilled to receive such a great rating! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

January 26, 2023

Great service been coming for years. . Effrain is top notch.. nice new place too. Had coffee More

by VNAPOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Napolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

At Yonkers Kia, our goal is to provide you with the attention and customer service you deserve at every visit. We appreciate you taking the time to provide us with the feedback about your car buying experience. For all of your future automotive needs, please email us at customerservice@yonkerskia.com Thank you!

January 26, 2023

I love the new location. They were quicker and more efficient. The lady was nice and helpful. More

by carlos93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

Thank you so much for sharing your story and posting about your awesome experience with us at Yonkers Kia, rating us with 5 BIG STARS! We appreciate your taking the time to provide feedback. If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

January 26, 2023

I had previously owned a honda and the customer service at KIA is a world of difference. Everyone is very friendly and helpful. Giancarlo was helping me on my most recent visit, arranged a Lyft so I could More

by elie.estebanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo (new service center location)
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

We so appreciate serving customers like you! Thank you for the review of our team at Yonkers Kia. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

January 25, 2023

It would be more welcoming if the staff can be more serviceable. Not make it seem like they are doing you a favor More

by JESUSRAVELONYC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Report | Print
January 25, 2023

Quick and easy. They let me kno how long it was going to take and they were spot on. More

by GPAGAN120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Paulino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Yonkers Kia responded

Thank you, Gpagan120. See you next time!

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