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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews
Call Service Center (914) 337-3800

1,928 Reviews of Yonkers Kia - Service Center

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February 20, 2023

Service department had no information related to software for the Kia ev6. Their knowledge for the vehicle is better poor More

by edloveev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 19, 2023

I took my car for a diagnosis and they charged me close to 500 dollars to solve the supposed problem that the car had, which was a wrong diagnosis and I had to return for the same problem. so i lost about More

by Edward Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Arias, Efrain Barcos
Report | Print
February 19, 2023

I loved how the friendly they were. The whole experience was really pleasant. Highly recommend!!! More

by katia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot this name
Report | Print
Feb 22, 2023 -

Yonkers Kia responded

On behalf us all of us at Yonkers Kia, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

February 19, 2023

Iphraim did a great job of handling this warranty covered repair. Stress free and very professional. More

by rallisnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Feb 22, 2023 -

Yonkers Kia responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Yonkers Kia. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

February 19, 2023

The wait is too long. And we had to return because the car (new car) was leaking oil after the first oil change. Dealer wanted to charge us the tow truck to bring the ca More

by jhonfrerosso27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
February 18, 2023

I was happy with service but taking long to get a part I need. I know that is not the local service center but the wait from wherever it comes from. It’s been quite some time from the appointment date if Ja More

by jlancix2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Report | Print
Feb 22, 2023 -

Yonkers Kia responded

Thank you for taking the time to post a review about our team at Yonkers Kia. We will continue to provide you with Yonkers Kia's distinct genuine, customer service in our service department where we have ASE certified technicians and professional advisors to assist you! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you from all of us at Yonkers Kia!

February 17, 2023

The front desk employee wasn’t helpful and lied about the pricing of the service more than once. He even tried to make me pay for a recall More

by dereknasser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
February 17, 2023

They are great. Like the new location too. Worked out perfectly. Just wish I lived closer. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Juseinoski
Report | Print
Feb 22, 2023 -

Yonkers Kia responded

Thank you, Sue, we wish you were closer too, so, maybe we could get that fifth star.

February 17, 2023

Always thankful for kia yonakers. Very professionals, on time, clean and resourceful with my car. More

by sortiz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arias
Report | Print
Feb 22, 2023 -

Yonkers Kia responded

We are very happy our team provided you with such a positive experience! Thank you for taking the time to let us know how we did. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

February 14, 2023

customer service was excellent thanks to Jessica. .Her manner and expertise made for a positive experience. thank you Jessica . More

by PARMAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica
Report | Print
Feb 15, 2023 -

Yonkers Kia responded

Thank you for choosing Yonkers Kia! We will continue to provide you with Yonkers Kia's distinct genuine, customer service in our service department where we have ASE certified technicians and professional advisors to assist you! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

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