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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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March 18, 2023

I was exceptionally happy and impressed with the overall service and the facility. Mr. Carusone treated us professionally and took care of the problems we had with the car. I was very pleased with the servi More

by diklametzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 30, 2023 -

Yonkers Kia responded

No matter where you are headed in your new car today; we are grateful you let us be a part of your journey.

March 18, 2023

Great service and care ; fast and reliable reps. I always have a great experience working with this service center! More

by dlance26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Yonkers Kia responded

Thank you for your review! We would love your feedback on our YouTube channel! Julio Grullon is featured in a few of our videos! Please check them out at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

March 17, 2023

I've had great experience in the past, this time around was terrible. They lack respect for people's time and money. I went in with an issue, and it's safe to say that the issue was not resolved. They clai More

by ddiplan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
March 15, 2023

I've had a bad experience with dodge dealership that turned me off completely to dealership service centers. Yonkers Kia I gave it a shot and my trust was restored. With their speed of service, professi More

by Jsook12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Mar 15, 2023 -

Yonkers Kia responded

Jsook12 Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you for trusting us!

March 15, 2023

I was very happy with the service I received at Yonkers Kia. Efrain was very professional and helpful to my needs. More

by KSMILLAR_KSMILLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 15, 2023 -

Yonkers Kia responded

KSMILLAR_KSMILLAR Thank you for taking the time to post a review about Efrain at Yonkers Kia. We will continue to provide you with Yonkers Kia's distinct genuine, customer service in our service department where we have ASE certified technicians and professional advisors to assist you! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you from all of us at Yonkers Kia!

March 15, 2023

Been going to Yonkers KIA for several years now, and so far, haven’t been disappointed. More

by SUNKING1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 30, 2023 -

Yonkers Kia responded

Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

March 13, 2023

Since I've been going to yonkers kia for service itd been good when they was at the old location!!! But now my service was very poor. More

by sbrocknbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miss communication with all the staff I dealt with.
March 13, 2023

Was really impressed with the Facility. .. Drive in & vehicle's alignment & tires are checked... I was helped by Efrain ... He was so helpful ... I would recommend Yonkers Kia to everyone... More

by EFRAINBARCOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 15, 2023 -

Yonkers Kia responded

EFRAINBARCOS Thank you for taking the time to post a review about Efrain at Yonkers Kia. We will continue to provide you with Yonkers Kia's distinct genuine, customer service in our service department where we have ASE certified technicians and professional advisors to assist you! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you from all of us at Yonkers Kia!

March 13, 2023

Got my vehicle taken care of in a proper and timely manner. Was pleased with the work. More

by merchantbrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Yonkers Kia responded

Merchantbrent we appreciate your choosing Yonkers Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success. We appreciate you bringing this to our attention and ask that you bear in mind that we are in the middle of a move to a much larger, more convenient location that will help our team serve you better. Please be on the lookout for our announcement. Should you want to discuss your concerns with our Executive Director, please send email to customerservice@yonkerskia.com

March 09, 2023

Friendly respectful, and quick. Clean facility. Got me a ride bk and forth without any problems More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 15, 2023 -

Yonkers Kia responded

Debbie Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Yonkers Kia. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

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