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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,928 Reviews

1,928 Reviews of Yonkers Kia - Service Center

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March 29, 2023

You make a appointment and you wait at least two hours after your appointment if not more and it’s hard to cancel an appointment to get through to the service department More

by joan.ferrero12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlyn Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
March 29, 2023

Great customer service. They were friendly and helpful. I am very happy with the whole experience More

by 953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Mar 30, 2023 -

Yonkers Kia responded

The team here at Yonkers Kia is thrilled to receive such a great rating! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you

March 27, 2023

Erain is one of the best ! ! Thank you for your help..The best customer service. More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 30, 2023 -

Yonkers Kia responded

On behalf us all of us at Yonkers Kia, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

March 23, 2023

The dealership center is great, however, the service department is the worst because of laber More

by adames75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Everything about the service department is A-Plus Giancarlo goes the extra mile to make sure I am taken care of professionally More

by ETB2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Mar 30, 2023 -

Yonkers Kia responded

The team here at Yonkers Kia is thrilled to receive such a great rating! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

March 22, 2023

This is the worst dealer I’ve ever dealt with from trying to buy the car five years ago to trying to get the car fixed now it’s ridiculous. They’re telling me a car that’s less than 10 years old with less th More

by civicmining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
March 22, 2023

Good work but long wait times. For a regular check up, I wait 3 hrs! Why can’t the appointments be spaced better so wait time is about 1 hr. Just recently I was told my car, that w More

by MarissaShedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

I enjoy my visit to my dealership. They make you fell very comfortable uyou feel More

by NOEMAIL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Apr 04, 2023 -

Yonkers Kia responded

NOEMAIL3, We appreciate your choosing Yonkers Kia for your auto care needs. We are happy you feel comfortable on your visit. We know our personal, one-on-one service is an important part of our success. We appreciate you bringing this to our attention and ask that you bear in mind that we are in the middle of a move to a much larger, more convenient location that will help our team serve you better. Please be on the lookout for our announcement. Should you want to discuss your concerns with our Executive Director, please send an email to customerservice@yonkerskia.com

March 21, 2023

Put same amount for product and label cost . I am trying to talk with management but it is impossible More

by noemail3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Adovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Juseinoski
March 19, 2023

Friendly and clean. Everything was great, just a longer wait than expected. I will be back for service. More

by jenpritch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Mar 30, 2023 -

Yonkers Kia responded

Thank you for your 4-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

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