Yonkers Kia - Service Center

The dealership is ok. Is the removal of pastries offered to customers, I was not pleased as well as other customers. Whom were in the waiting room. A vendor machine to pur Is the removal of pastries offered to customers, I was not pleased as well as other customers. Whom were in the waiting room. A vendor machine to purchase refreshments was place instead. Hopefully, coffee and tea will not have the same fate. More

They took the vehicle with out an appointment as there was a leak in the tire. Was prompt, helpful. Glad that I took the tire insurance, the repair cost got fully covered. was a leak in the tire. Was prompt, helpful. Glad that I took the tire insurance, the repair cost got fully covered. More

I always come in and greeted with kindness and attentiveness. When I leave I have a piece of mind and gratitude for the service and experience. attentiveness. When I leave I have a piece of mind and gratitude for the service and experience. More

Very nice and professional! They kept you informed of the status of your car in a timely manner. They kept you informed of the status of your car in a timely manner. More

Good experience, just a long wait for oil change. A little more than two hours. A little more than two hours. More

The wait while your car is being serviced is excessively long for an oil change long for an oil change More

1st interaction l got misinformatiom I left because they couldn't provide me a ride home they needed to keep the car for 2-3 hours, i left. The 2nd my phone call with the setvice mgr was rude but when I got couldn't provide me a ride home they needed to keep the car for 2-3 hours, i left. The 2nd my phone call with the setvice mgr was rude but when I got there the service writer was great and helpful it restored my confidence in their customer service & was great. They fixed the issue problem solved. More

Staff was very helpful. Service call took 3 hrs. Given timing like that I would recommend having some more comfortable seating. Service call took 3 hrs. Given timing like that I would recommend having some more comfortable seating. More

5 stars for Darlyn. overall customer service needs to do better. Fix was simple yet unable to fix on first visit! overall customer service needs to do better. Fix was simple yet unable to fix on first visit! More

Staff was friendly and helpful. I always enjoy myself when I visit the service center. I always enjoy myself when I visit the service center. More