Yonkers Kia - Service Center

I been there multiple times to fix the break lights and no help on this matter. I keep paying the fee. I also waited very long this time. no help on this matter. I keep paying the fee. I also waited very long this time. More

Scam don’t want to pay for an engine because it’s an older car. I’m still within my warranty and I’m getting every excuse for not fixing my car engine. As I give my rating for this, I am also going to c older car. I’m still within my warranty and I’m getting every excuse for not fixing my car engine. As I give my rating for this, I am also going to contact BBB and social media how KIA is trying to rip people off. More

Darlyn was very helpful and very nice. The repair was, as far as I know, done competently. The repair was, as far as I know, done competently. More

Excellent customer service, courteous staff, clean and spacious waiting room, Great charging station for our devices, fast wifi. spacious waiting room, Great charging station for our devices, fast wifi. More

I want my paperwork mailed to me because I never got it when I was there when I was there More

Excellent service! They have an exceptional standard that surpasses other kia service locations. Speed of service was a little slow, but service was excellent and that' They have an exceptional standard that surpasses other kia service locations. Speed of service was a little slow, but service was excellent and that's always preferable over speed. More

Daryln Davis is my service rep and you know what? She simply a Darlyn to work with!!! She provides great service with a wonderful smile and I love the new service center, very roomy and properly laid She simply a Darlyn to work with!!! She provides great service with a wonderful smile and I love the new service center, very roomy and properly laid out.. I wish the sales department could be a bit better in terms of correspondence and overall general customer consultation opposed to just rushing to sell cars.. don’t get me wrong, I understand business, however a small adjustment in that department can do wonders.. I am extremely content with my 2022 KIA K5 GT model, it is sleek and is top of the line with all bells and whistles and of course it’s fast 😉 More

Always professional and friendly. Always takes can of the customer . Thanks for outstanding service at kia Always takes can of the customer . Thanks for outstanding service at kia More

I received an email stating that I needed maintenance for my Seltos. I had an appointment for July 13th, but when I arrived I was told that I didn't need maintenance because the mileage was so low, even thou my Seltos. I had an appointment for July 13th, but when I arrived I was told that I didn't need maintenance because the mileage was so low, even though I leased the car 6 months ago. Instead I was informed that my key fob was now available, but had to be ordered. I received a call from the Service Center stating that the key was ready. At no time was I informed that I needed to make an appointment to have the key fob programmed (I had no knowledge of the mechanics of key fobs). I stopped by on Thursday, July 27th and was given an appointment for July 29th. I was told that it would take about and hour to 1 1/2 hours to program. On July 29th, I waited 2 hours without an update on the status. When I approached the desk, I was informed that the programming code was not working, and I would have to bring the car back and leave it for a couple of days. This made 3 times that I took time out of my schedule to received service. This was very unprofessional and incompetent. More

They did a great job, however the wait time was really long for an oil change. long for an oil change. More