Yonkers Kia - Service Center

Great staff, excellent customer service very knowledgeable and professional personnel very nice and comfortable location. knowledgeable and professional personnel very nice and comfortable location. More

The actual service was fine. The check-in staff didn't tell me how long I would be waiting, then weren't the nicest to me when I was upset that an 8am appointment wasn't finished The check-in staff didn't tell me how long I would be waiting, then weren't the nicest to me when I was upset that an 8am appointment wasn't finished until 10:45. They tried to upsell me from an $89 oil change I reserved to a $179 full service, then "forgot" the $10 off coupon I gave them, and also misquoted me on the price of new windshield wiper blades. More

the person taking care of my car was not in the office at time of pick up. when I picked up my car, I was told they would walk me out and get my keys, but due to the rain they just pointed to where my car wa time of pick up. when I picked up my car, I was told they would walk me out and get my keys, but due to the rain they just pointed to where my car was parked, and all plastic wrap and paper from inspection was left inside the vehicle. I was not told that Kia does not do first oil change and tire rotation for free and I find it ridiculous that I had to pay $147 for the service not including taxes, and the inspection. I truly am not happy with this and had I known prior I would have taken my car somewhere else for its oil change. More

Phone lines should have a general questions option. Currently you have to select a person and if they aren’t available, you have to call back until you get someone. Please bring back the breakfast p Currently you have to select a person and if they aren’t available, you have to call back until you get someone. Please bring back the breakfast pastries! More

Great costumer servise, took me right away, fixed the issue with my can within same day. Also provided transportation issue with my can within same day. Also provided transportation More

Staff are very friendly, good communication and professional. I always service my car here. highly recommended. Thank you Kia Yonkers professional. I always service my car here. highly recommended. Thank you Kia Yonkers More

I did not get the breakdown or cost of the parts & labor I thought it was attached to the diagnostic print out but it was not. Jessica is the attendant that took care of me. Please ask her to send me a pho I thought it was attached to the diagnostic print out but it was not. Jessica is the attendant that took care of me. Please ask her to send me a photo copy by text More

I waited a few minutes to check in while the staff chatted away like I didn’t exist. Finally after 5 minutes I asked the staff and they said “that isn’t our department”. Their conversation was complet chatted away like I didn’t exist. Finally after 5 minutes I asked the staff and they said “that isn’t our department”. Their conversation was completely unprofessional also. I guess these are the times we live in. The person who finally helped was friendly though. More

When I pick up my car I had 150 mile less in my tank. It was on full when i drop it off and when I pick up it had less than 1/2 It was on full when i drop it off and when I pick up it had less than 1/2 More

Jessica Greeted me so politely answer my questions as needed. Check me in called me And informed me about what needed to be done with my car and most of all I was picked up and brought to Yonker’s office needed. Check me in called me And informed me about what needed to be done with my car and most of all I was picked up and brought to Yonker’s office to get my car Excellent service. Unfortunately, the cost of servicing my car was too much having to replace the engine. I was never my mind. More