Yonkers Kia - Service Center

Although I consider this dealership trustworthy, I find their prices are very high and the wait time extremely long. My car was done and I had to wait 40 minutes for them to wash the car. I wasn’t told and their prices are very high and the wait time extremely long. My car was done and I had to wait 40 minutes for them to wash the car. I wasn’t told and given the choice to wait or forego the wash. Price for an oil change and tire rotation of $149.99 is very high. My Honda dealer charges $69.99 for oil and $24.99 for tire rotation. I remember when there were bagels and snacks that were provided by the dealership, now it’s just coffee and tea and I got charged $69.99 for both services, so I don’t know why the prices have gone up so much while services provided have gone down. Don’t misunderstand me, I don’t need a breakfast from them I’m just observing how much less you get and how much more you pay. More

Excellent location, appointment availability and service. Darlyn explained everything clearly and the work was completed on time. Darlyn explained everything clearly and the work was completed on time. More

I like it, they solve the problem, even that it took a long time; and is very spacious. long time; and is very spacious. More

I went in for the first time to do an oil change and It took 2+ hours to complete the oil change , plus they still want it for me to wait to wash my car at the end, I left without the wash. $102.00 for an took 2+ hours to complete the oil change , plus they still want it for me to wait to wash my car at the end, I left without the wash. $102.00 for an oil change… would never go back again More

Car was finished at noon but no one told me. App showed that recall was done but car is still in service. About 40 minutes later I asked at desk and they said still shows in service. Over an hou App showed that recall was done but car is still in service. About 40 minutes later I asked at desk and they said still shows in service. Over an hour later I go to take a walk and right out front is my car. A guy outside said car was there for hours. I went inside the complain and they told me that the paperwork hasn't come through. I asked him it takes over 2 hours to get paperwork? Especially when the car passed the recall inspection with no repair work having to be done on it? I told him I want to leave he said your paperwork isn't here yet and do you want to wait for it? I told him no. He said they mail it to me. It's been 2 weeks I've yet to get my papers on the results of the test More

No one answers the phone at this service center. Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't e Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't even have issues with a brand new car (never happened with Honda & now 2 kia's have issues) & customer service couldn't give a single xxxx about customer service but has the xxxxx to send surveys. Why? You gonna answer the phone all of a sudden? More

I've dealt with Darlyn a few times since getting my car from Kia and she is always pleasant, professional, friendly and always looks very well put together. Never a bad experience at Yonkers Kia so far. from Kia and she is always pleasant, professional, friendly and always looks very well put together. Never a bad experience at Yonkers Kia so far. More

Quick and efficient. Everything was explained well. Service was completed in the time that was quoted. Everything was explained well. Service was completed in the time that was quoted. More

Despite I am a new customer the workers appeared to be professionals and did a great job. professionals and did a great job. More

Great service, great maintenance. Never try to sell you on unnecessary service. Friendly staff, complimentary Lyft home when I had to leave my car overnight. Never try to sell you on unnecessary service. Friendly staff, complimentary Lyft home when I had to leave my car overnight. More