Yonkers Kia - Service Center

Car was finished at noon but no one told me. App showed that recall was done but car is still in service. About 40 minutes later I asked at desk and they said still shows in service. Over an hou App showed that recall was done but car is still in service. About 40 minutes later I asked at desk and they said still shows in service. Over an hour later I go to take a walk and right out front is my car. A guy outside said car was there for hours. I went inside the complain and they told me that the paperwork hasn't come through. I asked him it takes over 2 hours to get paperwork? Especially when the car passed the recall inspection with no repair work having to be done on it? I told him I want to leave he said your paperwork isn't here yet and do you want to wait for it? I told him no. He said they mail it to me. It's been 2 weeks I've yet to get my papers on the results of the test More

No one answers the phone at this service center. Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't e Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't even have issues with a brand new car (never happened with Honda & now 2 kia's have issues) & customer service couldn't give a single xxxx about customer service but has the xxxxx to send surveys. Why? You gonna answer the phone all of a sudden? More

I've dealt with Darlyn a few times since getting my car from Kia and she is always pleasant, professional, friendly and always looks very well put together. Never a bad experience at Yonkers Kia so far. from Kia and she is always pleasant, professional, friendly and always looks very well put together. Never a bad experience at Yonkers Kia so far. More

Despite I am a new customer the workers appeared to be professionals and did a great job. professionals and did a great job. More

Quick and efficient. Everything was explained well. Service was completed in the time that was quoted. Everything was explained well. Service was completed in the time that was quoted. More

Great service, great maintenance. Never try to sell you on unnecessary service. Friendly staff, complimentary Lyft home when I had to leave my car overnight. Never try to sell you on unnecessary service. Friendly staff, complimentary Lyft home when I had to leave my car overnight. More

I was very pleased with the service and very happy that after my car was seviced they washed my car after my car was seviced they washed my car More

Always excellent service, caring staff, clean facilities, very helpful and knowledgeable. Really GREAT discounts too! very helpful and knowledgeable. Really GREAT discounts too! More

Professional and courteous. Very helpful with my questions, and helped me with several apps I needed on my screen. Very helpful with my questions, and helped me with several apps I needed on my screen. More

I went to place early because have a meeting , they were able to accommodate me , very profesional able to accommodate me , very profesional More