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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews

1,927 Reviews of Yonkers Kia - Service Center

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October 15, 2024

We had an incredible experience at Yonkers Kia. Brandon helped us find our next car, and helped sell the old one. He was very professional, efficient, patient, and friendly. I’d definitely go back More

by MARIANA.MINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Yonkers Kia responded

Sounds like you had a great time with our team at Yonkers Kia. We're glad they could assist you smoothly. Enjoy your new car!

October 14, 2024

Accommodating and professional. Very helpful and friendly. Great place. I think people should check it out. More

by COACH27BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Nuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonny Uceta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendemic Reputation
Oct 14, 2024 -

Yonkers Kia responded

Thank you for recommending Yonkers Kia. Feedback like yours means a lot to us.

October 14, 2024

Excellent customer service and highly appreciated customer relationship. Will surely recommend you to anyone that I will know looking for car(Kia) to buy. Keep up the good work and God bless you all More

by ACHIAW12C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randan 10 out of 10 or 100% customer service.
Oct 14, 2024 -

Yonkers Kia responded

Many thanks from Yonkers Kia. Wishing you all the best.

October 12, 2024

Great service. On time and no worries. Explanation every step of the way. Very professional More

by SHAUNRAMOUTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Sanichar
Oct 12, 2024 -

Yonkers Kia responded

Glad you had a smooth experience at Yonkers Kia. Our team always strives to provide clear and professional service. Thank you for sharing your thoughts.

October 10, 2024

The smoothest experience with the service center. They are friendly and helpful and provide great service More

by cookkk
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrean edward
Oct 10, 2024 -

Yonkers Kia responded

At Yonkers Kia, we're pleased to know you find the service center experience smooth and helpful.

October 09, 2024

Darlyn was wonderful she helped me tremendously and was very knowledgeable and even stayed past her shift to help me!!!! I drove 200+ miles to get service and I would do it again just because of Darlyn!!! More

by FORBUSNESONLY140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Yonkers Kia responded

Hello, We appreciate you taking the time to share your feedback. We're thrilled to learn that our staff was exceptionally helpful and knowledgeable. However, we would appreciate the opportunity to discuss the reasons for the star rating you provided. If you would kindly email your preferred contact information at a convenient time for you, it would be much appreciated. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 07, 2024

My car got towed to dealership for 2 days no one knew where the car was. We were told it was towed to wrong location. It was there the whole time poor communication between Adrian and meme. More

by MARIOGUERRAGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not deal with anyone listed
Oct 07, 2024 -

Yonkers Kia responded

Hello, Our top priority here is customer satisfaction and would like the chance to speak with you about the quality of communication regarding the tow of your vehicle. If you would kindly email your preferred contact information at a time that is most convenient for you, it would be much appreciated. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 07, 2024

Giancarlo’s helped make sure that my car was taken care of with minimum hassle as possible. More

by nalvarez6112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlos
Oct 08, 2024 -

Yonkers Kia responded

We're pleased to hear you had a smooth experience with us at Yonkers Kia.

October 06, 2024

Convenient but limited maintenance service expensive oil filter tire rotation less if go thru express locations More

by biglug27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo was professional and great
Oct 06, 2024 -

Yonkers Kia responded

Hello, Your feedback is extremely valuable to us, and we would appreciate the opportunity to discuss your recent experience with our Service Department regarding the cost of an oil filter and tire rotation. Please email us your preferred contact details at your earliest convenience. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 06, 2024

I went in for a knock sensor. They said i need a new engine. Recall More

by LA.FRANCO1781
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember the person
Oct 07, 2024 -

Yonkers Kia responded

Hello, Ensuring customer satisfaction is our utmost priority, we would like the opportunity to discuss your recent interactions with our Service Department regarding the knock sensor and your vehicle's engine condition. It would be greatly appreciated if you could kindly email your preferred contact information at your earliest convenience. Sincerely, Yonkers Kia mike.romano@yonkerskia.com