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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,924 Reviews

1,924 Reviews of Yonkers Kia - Service Center

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October 09, 2024

Darlyn was wonderful she helped me tremendously and was very knowledgeable and even stayed past her shift to help me!!!! I drove 200+ miles to get service and I would do it again just because of Darlyn!!! More

by FORBUSNESONLY140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Yonkers Kia responded

Hello, We appreciate you taking the time to share your feedback. We're thrilled to learn that our staff was exceptionally helpful and knowledgeable. However, we would appreciate the opportunity to discuss the reasons for the star rating you provided. If you would kindly email your preferred contact information at a convenient time for you, it would be much appreciated. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 07, 2024

My car got towed to dealership for 2 days no one knew where the car was. We were told it was towed to wrong location. It was there the whole time poor communication between Adrian and meme. More

by MARIOGUERRAGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not deal with anyone listed
Oct 07, 2024 -

Yonkers Kia responded

Hello, Our top priority here is customer satisfaction and would like the chance to speak with you about the quality of communication regarding the tow of your vehicle. If you would kindly email your preferred contact information at a time that is most convenient for you, it would be much appreciated. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 07, 2024

Giancarlo’s helped make sure that my car was taken care of with minimum hassle as possible. More

by nalvarez6112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlos
Oct 08, 2024 -

Yonkers Kia responded

We're pleased to hear you had a smooth experience with us at Yonkers Kia.

October 06, 2024

Convenient but limited maintenance service expensive oil filter tire rotation less if go thru express locations More

by biglug27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo was professional and great
Oct 06, 2024 -

Yonkers Kia responded

Hello, Your feedback is extremely valuable to us, and we would appreciate the opportunity to discuss your recent experience with our Service Department regarding the cost of an oil filter and tire rotation. Please email us your preferred contact details at your earliest convenience. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 06, 2024

I went in for a knock sensor. They said i need a new engine. Recall More

by LA.FRANCO1781
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember the person
Oct 07, 2024 -

Yonkers Kia responded

Hello, Ensuring customer satisfaction is our utmost priority, we would like the opportunity to discuss your recent interactions with our Service Department regarding the knock sensor and your vehicle's engine condition. It would be greatly appreciated if you could kindly email your preferred contact information at your earliest convenience. Sincerely, Yonkers Kia mike.romano@yonkerskia.com

October 05, 2024

I’m very satisfied with the results of my recent service and my experience with the very pleasant staff . Will continue to work with them in the future. I will highly recommend them to anyone who has a prob More

by gatoptim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Yonkers Kia responded

At Yonkers Kia, we appreciate your kind words and recommendation. It's our pleasure to help you with all your vehicle service needs. Looking forward to seeing you again for more great experiences.

October 04, 2024

Not a bad environment it’s quite and there’s complimentary snacks and beverages available More

by DJLEO61
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Yonkers Kia responded

Hello, We are glad to learn that you enjoyed the environment, and the beverages and snacks available. However, we would like to learn more about the 3-star rating we have received. Please send us an email with your contact information so we may discuss this further. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 04, 2024

Arrived at facility at 8:00am - Service Advisor was Maurissa Johnson, gave her ticket for car to be serviced, went to waiting area to wait for car to be serviced, waited for hours, asked Maurissa what More

by mdolberryandco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurissa Johnson
Oct 05, 2024 -

Yonkers Kia responded

Hello, Please know your feedback is very important to us. We would like to speak with you about your experience with our Service Team regarding the time taken for services. At your earliest convenience, please send us an email with your contact information so we may discuss this further. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 03, 2024

Excellent service. . Service advisor Darlene was professional, knowledgeable, and courteous. She kept me apprised of the progress of the work being performed on the car. More

by gshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Yonkers Kia responded

Thank you for choosing Yonkers Kia. Happy to know our team provided you with excellent service.

October 02, 2024

I am truly grateful for the wisdom and advice Mimi shared with me. She is amazing ! I look forward to working with her in the future. More

by TYASIABAILEY2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimi
Oct 02, 2024 -

Yonkers Kia responded

Thank you for your review. We’re glad to hear our team provided you with valuable advice at Yonkers Kia.