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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews
Call Service Center (914) 337-3800

1,927 Reviews of Yonkers Kia - Service Center

Sort by
October 12, 2024

Great service. On time and no worries. Explanation every step of the way. Very professional More

by SHAUNRAMOUTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Sanichar
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Oct 12, 2024 -

Yonkers Kia responded

Glad you had a smooth experience at Yonkers Kia. Our team always strives to provide clear and professional service. Thank you for sharing your thoughts.

October 11, 2024

I did not go to the dealership. I do not know how you got my number. Wrong number. Stop texting me. More

by ULYMI1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Adovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Nuss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonny Uceta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendemic Reputation
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October 10, 2024

The smoothest experience with the service center. They are friendly and helpful and provide great service More

by cookkk
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrean edward
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Oct 10, 2024 -

Yonkers Kia responded

At Yonkers Kia, we're pleased to know you find the service center experience smooth and helpful.

October 09, 2024

Darlyn was wonderful she helped me tremendously and was very knowledgeable and even stayed past her shift to help me!!!! I drove 200+ miles to get service and I would do it again just because of Darlyn!!! More

by FORBUSNESONLY140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Yonkers Kia responded

Hello, We appreciate you taking the time to share your feedback. We're thrilled to learn that our staff was exceptionally helpful and knowledgeable. However, we would appreciate the opportunity to discuss the reasons for the star rating you provided. If you would kindly email your preferred contact information at a convenient time for you, it would be much appreciated. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 07, 2024

My car got towed to dealership for 2 days no one knew where the car was. We were told it was towed to wrong location. It was there the whole time poor communication between Adrian and meme. More

by MARIOGUERRAGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not deal with anyone listed
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Oct 07, 2024 -

Yonkers Kia responded

Hello, Our top priority here is customer satisfaction and would like the chance to speak with you about the quality of communication regarding the tow of your vehicle. If you would kindly email your preferred contact information at a time that is most convenient for you, it would be much appreciated. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 07, 2024

Giancarlo’s helped make sure that my car was taken care of with minimum hassle as possible. More

by nalvarez6112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlos
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Oct 08, 2024 -

Yonkers Kia responded

We're pleased to hear you had a smooth experience with us at Yonkers Kia.

October 06, 2024

Convenient but limited maintenance service expensive oil filter tire rotation less if go thru express locations More

by biglug27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo was professional and great
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Oct 06, 2024 -

Yonkers Kia responded

Hello, Your feedback is extremely valuable to us, and we would appreciate the opportunity to discuss your recent experience with our Service Department regarding the cost of an oil filter and tire rotation. Please email us your preferred contact details at your earliest convenience. Thank you, Yonkers Kia mike.romano@yonkerskia.com

October 06, 2024

I went in for a knock sensor. They said i need a new engine. Recall More

by LA.FRANCO1781
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember the person
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Oct 07, 2024 -

Yonkers Kia responded

Hello, Ensuring customer satisfaction is our utmost priority, we would like the opportunity to discuss your recent interactions with our Service Department regarding the knock sensor and your vehicle's engine condition. It would be greatly appreciated if you could kindly email your preferred contact information at your earliest convenience. Sincerely, Yonkers Kia mike.romano@yonkerskia.com

October 05, 2024

I’m very satisfied with the results of my recent service and my experience with the very pleasant staff . Will continue to work with them in the future. I will highly recommend them to anyone who has a prob More

by gatoptim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Yonkers Kia responded

At Yonkers Kia, we appreciate your kind words and recommendation. It's our pleasure to help you with all your vehicle service needs. Looking forward to seeing you again for more great experiences.

October 04, 2024

Not a bad environment it’s quite and there’s complimentary snacks and beverages available More

by DJLEO61
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Yonkers Kia responded

Hello, We are glad to learn that you enjoyed the environment, and the beverages and snacks available. However, we would like to learn more about the 3-star rating we have received. Please send us an email with your contact information so we may discuss this further. Thank you, Yonkers Kia mike.romano@yonkerskia.com

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