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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,924 Reviews

1,924 Reviews of Yonkers Kia - Service Center

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June 19, 2020

I guess due to the covid19 things are different I've called 3 times and can't get someone to call me back on an issue its very frustrating. More

by losoo4123
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Terry Michel
June 19, 2020

Love my family in Kia of Yonkers!!! Because they treat me like I am home!!! Warm, comfortable inviting!!! They truly take care of me always!!! More

by 60cliffordman
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
June 19, 2020

They go OUT OF THEIR WAY to treat you like you are special! The people who work at Yonkers KIA really know what they are doing. They check out your car and if they find something amiss they'll go up front and t More

by FITZLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who greets you when you drive into the lot. Sorry, I don't recall his name. , Efrain Barcos
June 18, 2020

Keeping up with Kia. Kia employee Efrain Baro , is very helpful to the customers needs, I came for brakes and a noise , car was checked and tech discovered at the time. E More

by aabney1346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Seagrams, Efrain Barcos
June 18, 2020

The customers service is great they treat people with respect and are also very helpful. They try to find the best and affordable prices for their customer. More

by TAIANA110579
Recommend Dealer
Yes
Employees Worked With
Melvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos, Carlos Molina, John Arias
June 17, 2020

The gentlemen Jermaine and John are always very friendly and helpful. Jermaine reviewed my file and noticed I didn’t need service put still had my car looked at and addressed any concerns I had. Great custo More

by Aye.lee
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, John Arias
June 15, 2020

Service Department The experience I have over the years with this dealer is really great, I love the way the service department handle situations. Especially Mikhail K More

by EVIE897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
June 15, 2020

I went for the first time and I end up paying more than needed. All I had to do was get new brakes and new tires. I end up paying for cutting disks that didn’t need too. I end up having to go to another pl More

by Ary Nia
Recommend Dealer
No
Employees Worked With
Jorge , Efrain Barcos
Jun 17, 2020 -

Yonkers Kia responded

Can you please email me and tell me who was helping you? Please accept our apologies. My email address is customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Marketing Executive & Director of Customer Experience

June 15, 2020

Oil change and tire rotation I love Kia and my car, love the service they always notify when it's time band the service is very accurate thank you very much. More

by hankcarrington5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Jun 17, 2020 -

Yonkers Kia responded

😊 🎉🎉Congratulations to you! Thank you for choosing Yonkers Kia! Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com

June 15, 2020

I was exceptionally pleased with the outstanding customer service. They kept me informed everyone stepped off the way. John followed up with text to let me know the status of the repairs. Outstanding group o More

by RLPRITTLER
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Damiana Cervoni , John Arias
Jun 17, 2020 -

Yonkers Kia responded

🙏🏽Thank you! We appreciate you! Your words of kindness will certainly influence your friends and family and we thank you so much for sharing! Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com

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