Yonkers Kia - Service Center

I was extremely disappointed by the customer service I received at Kia Yonkers on my last service visit. The sales person or service manager at the front desk was not informed about my service contract an received at Kia Yonkers on my last service visit. The sales person or service manager at the front desk was not informed about my service contract and tried to charge me for service I already paid for through my Kia sale contract. He also tried to make me buy a new battery pretending it was faulty after the battery went dead on them for what ever reason, he showed me what I believe a fake computer test, I later in the day had the same battery tested run by a car shop and nothing was wrong with it. Same issue with my engine and cabine filter that I had change recently. I am extremely disappointed by the service I received at Kia Yonkers during my last visit there, they also never gave me a stickler for my next mileage service as they usually do. More

I guess due to the covid19 things are different I've called 3 times and can't get someone to call me back on an issue its very frustrating. called 3 times and can't get someone to call me back on an issue its very frustrating. More

Love my family in Kia of Yonkers!!! Because they treat me like I am home!!! Warm, comfortable inviting!!! They truly take care of me always!!! like I am home!!! Warm, comfortable inviting!!! They truly take care of me always!!! More

They go OUT OF THEIR WAY to treat you like you are special! The people who work at Yonkers KIA really know what they are doing. They check out your car and if they find something amiss they'll go up front and t The people who work at Yonkers KIA really know what they are doing. They check out your car and if they find something amiss they'll go up front and tell the person behind the counter so they can let you know. They are very friendly and efficient. I won't go to any other place to have my car taken care of. More

Keeping up with Kia. Kia employee Efrain Baro , is very helpful to the customers needs, I came for brakes and a noise , car was checked and tech discovered at the time. E Kia employee Efrain Baro , is very helpful to the customers needs, I came for brakes and a noise , car was checked and tech discovered at the time. Efrain started if you here the noise again don’t hesitate to bring it in. That’s what bring me to Kia. More

The customers service is great they treat people with respect and are also very helpful. They try to find the best and affordable prices for their customer. respect and are also very helpful. They try to find the best and affordable prices for their customer. More

The gentlemen Jermaine and John are always very friendly and helpful. Jermaine reviewed my file and noticed I didn’t need service put still had my car looked at and addressed any concerns I had. Great custo and helpful. Jermaine reviewed my file and noticed I didn’t need service put still had my car looked at and addressed any concerns I had. Great customer service. More