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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews

1,927 Reviews of Yonkers Kia - Service Center

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June 27, 2020

My inspection sticker was up in May 2020 which my wife and I took the vehicle in and they did not changed or inspected car More

by ANDREWCOHEN727
Recommend Dealer
No
Employees Worked With
Jermaine Johnson
Jul 03, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 27, 2020

I had to drive to the dealer to order, and check the status of my order. John then helped checking order status. Charges are horrible More

by afb2001
Recommend Dealer
No
Employees Worked With
Efrain Barcos, Cindy Santos, John Arias
Jul 03, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 19, 2020

I have a few concerns about this place, but when I call my sale partner Melvin Reyes, he went quickly and resolve my issue, also the guy John Arias is the best at the service department, when I came back h More

by W.OSORIO-93
Recommend Dealer
Yes
Employees Worked With
Melvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos, Carlos Molina, John Arias
Jun 25, 2020 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email me at customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Director of Customer Experience

June 19, 2020

I guess due to the covid19 things are different I've called 3 times and can't get someone to call me back on an issue its very frustrating. More

by losoo4123
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Terry Michel
June 19, 2020

Love my family in Kia of Yonkers!!! Because they treat me like I am home!!! Warm, comfortable inviting!!! They truly take care of me always!!! More

by 60cliffordman
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
June 19, 2020

They go OUT OF THEIR WAY to treat you like you are special! The people who work at Yonkers KIA really know what they are doing. They check out your car and if they find something amiss they'll go up front and t More

by FITZLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who greets you when you drive into the lot. Sorry, I don't recall his name. , Efrain Barcos
June 18, 2020

Keeping up with Kia. Kia employee Efrain Baro , is very helpful to the customers needs, I came for brakes and a noise , car was checked and tech discovered at the time. E More

by aabney1346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Seagrams, Efrain Barcos
June 18, 2020

The customers service is great they treat people with respect and are also very helpful. They try to find the best and affordable prices for their customer. More

by TAIANA110579
Recommend Dealer
Yes
Employees Worked With
Melvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos, Carlos Molina, John Arias
June 17, 2020

The gentlemen Jermaine and John are always very friendly and helpful. Jermaine reviewed my file and noticed I didn’t need service put still had my car looked at and addressed any concerns I had. Great custo More

by Aye.lee
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, John Arias
June 15, 2020

Service Department The experience I have over the years with this dealer is really great, I love the way the service department handle situations. Especially Mikhail K More

by EVIE897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
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