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Yonkers Kia - Service Center

Yonkers, NY

4.4
1,893 Reviews

1,893 Reviews of Yonkers Kia - Service Center

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May 18, 2020

I was told my catalact converter was covered. Then it’s not. Then service said nothing wrong with car. My mechanic replaced the clogged converter. More

by poviedony
Recommend Dealer
No
Employees Worked With
Jermaine mechanic
May 14, 2020

Great customer service. Love the ability to schedule service on online. Great communication between service department and customer. It is just great. Just go find out for yourself and visit Yonkers Ki More

by ACRUZ785
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
May 14, 2020

Yonkers Kia Good service I went to get my car service due to that my 2019 sorento had battery problems. Kia Company refer me to go to yonkers Kia because it was closer to my More

by fred8328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
May 13, 2020

I went to an oil change on my 2016 kia sorento they spilled oil all over my engine and over filled my oil in my sorento the last oil change I got the car a tire rotation did not bolt on my back wheel o More

by Mvklein23
Recommend Dealer
No
Employees Worked With
Jermaine Johnson, Efrain Barcos
May 11, 2020

The service was easy to schedule, and the service rep and technician were excellent.Did not have to wait too lo g to be taken care of. More

by DIAZ2734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
May 11, 2020

Excellent service. Very profesional and knowledgeable. I am so happy with the service and my car. John Arias and Jermaine were very helpful and courteous More

by agu1335089
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Tony Carrion, John Arias
May 11, 2020

Be careful about getting service here. I went in Friday May 8, 2020 for an oil change. My husband convinced me to have it done again at this site. Even after the 1st incident with the over filling of an oi More

by JLRivera
Recommend Dealer
No
Employees Worked With
Jermaine Johnson
May 13, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

May 11, 2020

Had a few Horrible experiences everytime I go to the dealership they give me nothing but problems not a happy customer had to call warranty company myself to find out that they my car has basically the More

by allenthen831
Recommend Dealer
No
Employees Worked With
Jermaine Johnson, John Arias
May 13, 2020 -

Yonkers Kia responded

It seems we didn’t meet your expectations and we’d like to reinvent the day with you and provide you with a WOW experience! Can you please email me at customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Marketing Executive & Director of Customer Experience

May 08, 2020

Great. Alex from the Parts Dept. was filling in for Jermaine Johnson. He did an excellent job. He was very kind and professional. Great job. More

by KSMILLAR_KSMILLAR
Recommend Dealer
Yes
Employees Worked With
Alex
May 04, 2020

Service representatives (Jermaine) always professional. Not my first time there. Always look for Jermaine to make my visit the best experience. Kudos to Jermaine and Yonkers Kia More

by Jasonm1227
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson
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