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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,927 Reviews

1,927 Reviews of Yonkers Kia - Service Center

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July 17, 2020

Took my Kia Sorento to the Yonkers Kia service center due to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. More

by baker2613
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 16, 2020

The service And sales departments were very professional and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! More

by stmarcellino
Recommend Dealer
Yes
Employees Worked With
Vincent Napolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos, Cindy Santos, Damiana Cervoni
July 16, 2020

There was a longer than usual wait time.Was Charged for There was a longer than usual wait time. Was Charged for break pads which I believe not warranted. There was No coffee/tea for customers. More

by rawgb@aol.com
Recommend Dealer
No
Employees Worked With
John Arias
Sep 10, 2020 -

Yonkers Kia responded

Rawgb, Thank you for feedback. It is true that service repair shops are busy as customers are wanting to keep their vehicles in top condition. We are always open to showing you the worn out brake pads before replacing them so you can also inspect them. Our main concern is your safety; the more your brake pads are worn out, the longer it takes to stop. In regard to the coffee/tea, Please except our apologies, as we are in the transition of moving. Certainly you’re right, we should’ve had coffee available for you and we apologize.

July 16, 2020

So convenient; good service I am pleased to have this service department close to home. I never feel “ripped off” here and Efrain is a very professional and nice guy. More

by suro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 16, 2020

I have been having my car serviced at this dealership since 2009. The service is excellent and the people are friendly and courteous. I will continue to have my car serviced at this dealership in the fut More

by leslieporter701
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 15, 2020

Your service manager's call back was everything. Thank you for calling me back in regards to my complaint. I appreciate your concern with the issue. More

by PENSON21
Recommend Dealer
Yes
Employees Worked With
Mikhail Kopilovich
July 15, 2020

Customer service is great and the wait time for maintenance on your vehicle is less than 2 hrs. Waiting areas are Comfortable. I recommend it. More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 13, 2020

very profressional I was there for a recall and they service the car as quickly as they could due to the circumstances of covid-19 and they were very professional More

by RAMOS.JOYCE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
July 11, 2020

I still need more work done on my car but the work I did have done was satisfactory I would recommend this service department again More

by A.MARSHALL5676
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
July 10, 2020

Excellent Great customer service. Had me back on the road in good timing. Made me feel comfortable. Waiting area was very clean. There was free coffee which ta More

by ceedeepro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Carrion
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