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1,924 Reviews of Yonkers Kia - Service Center
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July 22, 2020
For my 2016 Sorento, I needed a State inspection and interval service. They also told me I needed rear brakes. Efrain helped out with the details. interval service. They also told me I needed rear brakes. Efrain helped out with the details. More
by carlschlereth
Verified CustomerEmployees Worked With
Efrain Barcos, John Arias
July 22, 2020
P1326 2011 kia optima EX with the P1326 engine error. Bought the car used and the service department was very helpful, i appreciate it. I would come back to 2011 kia optima EX with the P1326 engine error. Bought the car used and the service department was very helpful, i appreciate it. I would come back to kia yonkers and buy my next used car. More
by hgd718
Employees Worked With
Damiana Cervoni
July 21, 2020
The wait both times were VERY LONG.SECOND VISIT I WAS The wait both times were VERY LONG. SECOND VISIT I WAS THERE EARLY AND I STILL WAS THERE FOR 5 TO 6 HOURS. GOOD SERVICE The wait both times were VERY LONG. SECOND VISIT I WAS THERE EARLY AND I STILL WAS THERE FOR 5 TO 6 HOURS. GOOD SERVICE More
by RONDAM71
Employees Worked With
Darling and EFRAIN were GREAT
July 20, 2020
I love all the guys in Yonkers Kia. They are nice, approachable, service people great, sales people nice. Customer service excellent. Service people lovable, they attend to your needs right away: Joh approachable, service people great, sales people nice. Customer service excellent. Service people lovable, they attend to your needs right away: John, Efraim, Singh and the rest I failed to name. Reservation to check in just a breeze and hey, great coffee too if you're early🙂. More
by FGSUNICO
Employees Worked With
Efrain Barcos, Julio Grullon, Lou Gashi, John Arias , Saad Khalil
July 20, 2020
Excellent timely service with explanation of services. What I asked for was done and I was feted s ride home plus s cup of coffee! What I asked for was done and I was feted s ride home plus s cup of coffee! More
by stpaul82
Employees Worked With
Other Employees :
Jermaine Johnson, Efrain Barcos, Carlos Molina, Jimmy Sanchez, Mikhail Kopilovich, Damiana Cervoni , John Arias , Yocariny Duran, Christian Acevedo
July 17, 2020
Service manager believe people are stupid. And have no knowledge of cars. The Yonkers Kia Dealership replaces the motor in my car under warranty. And in the process messed up my Air conditioner. And try t knowledge of cars. The Yonkers Kia Dealership replaces the motor in my car under warranty. And in the process messed up my Air conditioner. And try to blame it on me. Also my vehicle is equipped with a dash cam that was discounted from the day I drop of my vehicle. That is very unacceptable to be touch things that don’t bother anyone. The only reason why someone would disconnect a dash cam is because there not doing the right thing. Also my driver side door panel was full of oil, grease and kick markers. And I can never understand why every time I have taken my car to this dealer they ram sack my trunk they know I don’t have a spare they sold me the car from brand new without a spare. Also they kept my car for almost 4 months I never complain ones. So I believe it’s very unfair how the service manager treated me. Service advisor in the other hand great customer service skills. He should be the service manager. More
by gr8784
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
July 17, 2020
The service department staff is professional and courteous. U give them kudos. I spent 3 hrs there for an oil change. I wasn’t happy about that. courteous. U give them kudos. I spent 3 hrs there for an oil change. I wasn’t happy about that. More
by LUNDYT52
Employees Worked With
Efrain Barcos, Damiana Cervoni
July 17, 2020
Took my Kia Sorento to the Yonkers Kia service center due to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. to a recall. The staff was pleasant and helpful. Even offered to place my registration sticker on the window. Wait time was reasonable. More
by baker2613
Employees Worked With
Efrain Barcos
July 16, 2020
The service And sales departments were very professional and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! and all the staff was more then respectful! Thank you for all your help and kindness! Much appreciated!! More
by stmarcellino
Employees Worked With
Other Employees :
Efrain Barcos, Cindy Santos, Damiana Cervoni
July 16, 2020
There was a longer than usual wait time.Was Charged for There was a longer than usual wait time. Was Charged for break pads which I believe not warranted. There was No coffee/tea for customers. There was a longer than usual wait time. Was Charged for break pads which I believe not warranted. There was No coffee/tea for customers. More
by rawgb@aol.com
Employees Worked With
John Arias
