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This rating includes all service center reviews, with more weight given to recent reviews.
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1,893 Reviews of Yonkers Kia - Service Center
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June 29, 2020
They have always assisted me with all issue that are presented to them regarding my car. Knowledgeable and always willing to handle the matter at hand. And that is why I keep going back. presented to them regarding my car. Knowledgeable and always willing to handle the matter at hand. And that is why I keep going back. More
by ronaldvalle1243
Verified CustomerEmployees Worked With
Jermaine Johnson, Efrain Barcos, Damiana Cervoni
June 29, 2020
Located conveniently; great and friendly service. I trust the people at this dealership. Never felt like I got ripped off. Glad to see they had COVID protocols in place. I have dealt with Efrain bef trust the people at this dealership. Never felt like I got ripped off. Glad to see they had COVID protocols in place. I have dealt with Efrain before and he is very nice and professional. More
by suro
Employees Worked With
Efrain Barcos
June 29, 2020
Surprisingly enjoyed the wait there didn't feel uncomfortable at all. All employees were very friendly and generous. Most importantly wait was not that long at all! Very clean too! uncomfortable at all. All employees were very friendly and generous. Most importantly wait was not that long at all! Very clean too! More
by Ash
Employees Worked With
Alex Zapata, Efrain Barcos, Cindy Santos, Damiana Cervoni , John Arias
June 27, 2020
Parts Had good customer service. Did not take a lot of time. Did a good job for recording safety recalls and other issues present in my car Had good customer service. Did not take a lot of time. Did a good job for recording safety recalls and other issues present in my car More
by asongho
Employees Worked With
Jermaine Johnson, Mikhail Kopilovich, John Arias
June 27, 2020
I visit Yonkers Kia for service and maintenance . The scheduling process is quick and seamless. I am always pleased with the professional and courteous staff, especially Jermaine Johnson. He is hone scheduling process is quick and seamless. I am always pleased with the professional and courteous staff, especially Jermaine Johnson. He is honest and sincere regarding pricing and time factors. I am very happy with my purchase ! More
by idamarie
Employees Worked With
Jermaine Johnson, Efrain Barcos, Terry Michel, Sal Mayorga, Mikhail Kopilovich, Damiana Cervoni
June 27, 2020
I was extremely disappointed by the customer service I received at Kia Yonkers on my last service visit. The sales person or service manager at the front desk was not informed about my service contract an received at Kia Yonkers on my last service visit. The sales person or service manager at the front desk was not informed about my service contract and tried to charge me for service I already paid for through my Kia sale contract. He also tried to make me buy a new battery pretending it was faulty after the battery went dead on them for what ever reason, he showed me what I believe a fake computer test, I later in the day had the same battery tested run by a car shop and nothing was wrong with it. Same issue with my engine and cabine filter that I had change recently. I am extremely disappointed by the service I received at Kia Yonkers during my last visit there, they also never gave me a stickler for my next mileage service as they usually do. More
by christelleowolf
Employees Worked With
Efrain Barcos
June 27, 2020
I had to drive to the dealer to order, and check the status of my order. John then helped checking order status. Charges are horrible status of my order. John then helped checking order status. Charges are horrible More
by afb2001
Employees Worked With
Efrain Barcos, Cindy Santos, John Arias
June 19, 2020
I have a few concerns about this place, but when I call my sale partner Melvin Reyes, he went quickly and resolve my issue, also the guy John Arias is the best at the service department, when I came back h my sale partner Melvin Reyes, he went quickly and resolve my issue, also the guy John Arias is the best at the service department, when I came back he just get my car and fix everything real quick More
by W.OSORIO-93
June 19, 2020
I guess due to the covid19 things are different I've called 3 times and can't get someone to call me back on an issue its very frustrating. called 3 times and can't get someone to call me back on an issue its very frustrating. More
by losoo4123
Employees Worked With
Efrain Barcos, Terry Michel
