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Yonkers Kia - Service Center

Yonkers, NY

4.4
1,893 Reviews

1,893 Reviews of Yonkers Kia - Service Center

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July 03, 2020

They are very helpful, knowledgeable, and provide reasonable service in a timely matter. They tend to my car service needs and complete the work efficiently. More

by ronaldvalle1243
Recommend Dealer
Yes
Employees Worked With
Darla, Efrain Barcos, Damiana Cervoni
July 02, 2020

Very professional, excellent service. I will always go Very professional, excellent service. I will always go back to Yonkers Kia and referrer my friends and family. Thank you Yonkers Kia keep up with a More

by ernestmuhaxheri
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Efrain Barcos, Mikhail Kopilovich, Damiana Cervoni , John Arias
Jul 03, 2020 -

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

July 02, 2020

service and sales experience, I will come back in a heart beat excellent service and sales department sales and service employees well experience sales and service ve More

by york.betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Jimmy Sanchez, Sal Mayorga
Jul 03, 2020 -

Yonkers Kia responded

🙏🏽Thank you! We appreciate you! Your words of kindness will certainly influence your friends and family and we thank you so much for sharing!

July 02, 2020

Unprofessionals especially the mechanics. Fix one thing the say something else is wrong that wasn't before. Typical old school eays to get more money out the customer More

by JAMISON0110
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Jul 03, 2020 -

Yonkers Kia responded

Can you please email me and tell me who was helping you? Please accept our apologies. My email address is customerservice@yonkerskia.com Thank you! Hope to hear from you soon! Criss Castle, Marketing Executive & Director of Customer Experience

July 02, 2020

This is my three Kia from this dealership so we have a great relationship. I love my Kia now can you give me a deal on the telluride More

by sistamw115
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Damiana Cervoni , Dioris Natera
Jul 03, 2020 -

Yonkers Kia responded

😊 🎉🎉Congratulations to you! Thank you for choosing Yonkers Kia! Respectfully, Criss Castle, Director of Customer Experience customerservice@yonkerskia.com

July 01, 2020

The service here is BAD!!!! I been coming to the dealership since 2011 every time I come there its always a problem. Every time smh. More

by kidjuice82
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Jul 03, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

July 01, 2020

quick service , friendly staff by appointment only, but willing to work with you should it be an emergency. I can find no fault at this service center More

by Un cola34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
June 30, 2020

My appointment was timely and my automobile was serviced as scheduled. All workers I came in contact with were pleasant and highly professional. The premises was clean and safe. More

by BERTCARLO
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
June 30, 2020

Every time I come in fir service I have to keep my eyes open when I get an oil change and tire rotation I’m told everything is done then I pay and go to the car to find out the tires were never rotated nor More

by Eyeguardangels
Recommend Dealer
No
Employees Worked With
Look at my invoice
Jul 03, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 29, 2020

I have a 2012 Kia that needed some work (still under warranty)and the service dept was really good in getting it fixed. They replaced the transmission and the flex coupling and I was happy, however I di More

by youngbm85
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, John Arias
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