1,927 Reviews of Yonkers Kia - Service Center
quick inspection I called to schedule an appointment on the same day and was told they were busy. I asked is I could leave the car and return later to pick it up. I wa I called to schedule an appointment on the same day and was told they were busy. I asked is I could leave the car and return later to pick it up. I was tld I could.and would be there around 12:30. I arrived around 12:30 and the person taking in the cars was very slow in accepting my car. Did not know why ! The service mgr. ( Jermaine ) who I usually deal with was not there and has not been there the last time I brought car in for service. Felt comfortable dealing with him because he has helped on several other problems I had in the past. The service rep . that I had today was pleasant and informed me that car would be ready with the hour.. I was contacted within the hour to pick up my car. All went well. Only thing that bothered me was that not veryone did not have masks on and me being an older adult with medical conditions worried me. More
2nd time I've used this KIA dealership for repairs twice this year. The first a cracked spark plug resulting in a check engine light was resolved under warrant I've used this KIA dealership for repairs twice this year. The first a cracked spark plug resulting in a check engine light was resolved under warranty. My car was ready in 2 hrs. The most recent visit was to clean the ducts for the a/c which was leaking water into the interior. I made an appointment for 1 week out. This was a maintence issue that was reasonably priced. I waited for my car and it was ready in an hour. They also fixed a flaky gas cap door no charge. The staff on both occasions was friendly, helpful, timely and accurate with their time and price projections. The staff is sensitive to corona19, wore masks and sanitized my car. I couldn't ask for more. More
Don’t think the tire rotation was done because the key lock wasn’t in the place I thought and I was never asked where it was unless you have a master. John at the front counter was professional. lock wasn’t in the place I thought and I was never asked where it was unless you have a master. John at the front counter was professional. More
As always professional service all around. 7:30 Svc appt and done by 9AM. Waiting area very clean and my car returned to me washed and cleaned in and out and done by 9AM. Waiting area very clean and my car returned to me washed and cleaned in and out More
Everyone was very helpful. Nice and polite. I was greeted when I entered the facility. Everyone respected the social distancing requirements. My car was serviced in the amount of time they said it w greeted when I entered the facility. Everyone respected the social distancing requirements. My car was serviced in the amount of time they said it would be. More
Efrain is the man. He helped me fix my vehicle with ease. Very knowledgeable and polite. We need more people like Efrain everywhere. Thank you Efrain. Very knowledgeable and polite. We need more people like Efrain everywhere. Thank you Efrain. More
The last three visits to Yonker dealer has been very pleasant and peaceful. All three times I dealt with Efrain and all three times she was extremely helpful with everything. pleasant and peaceful. All three times I dealt with Efrain and all three times she was extremely helpful with everything. More
My truck is still having the same issue. After stopping, turn left/right car still vibrates. I paid 900+ on last service is a lot. turn left/right car still vibrates. I paid 900+ on last service is a lot. More