1,927 Reviews of Yonkers Kia - Service Center
Efrain was very professional. He applied discounts for my services without me inquiring. I also I appreciated his consideration for my time. He is always a pleasure to work with. services without me inquiring. I also I appreciated his consideration for my time. He is always a pleasure to work with. More
They do a great job. I am always greeted with a smile. The waiting rooms are very clean. The staff is very friendly and helpful. Prior to my scheduled visit I received an I am always greeted with a smile. The waiting rooms are very clean. The staff is very friendly and helpful. Prior to my scheduled visit I received an email with a 10% off coupon for my scheduled maintenance. They help keep my car running perfectly and I am always assured of getting original KIA parts. Plus, when service is complete, they deliver my car to me cleaner than it was when I arrived. More
Almost Excellent Overall the experience was quite good. Darlyn Davis was excellent in assisting me and making me feel welcome. She is really an asset. The service took Overall the experience was quite good. Darlyn Davis was excellent in assisting me and making me feel welcome. She is really an asset. The service took a bit longer than anticipated, but I was fine waiting. The only glitch was that some of the employees (not Darlyn) were not wearing masks, or were but had them on their chins, which made me a bit uncomfortable (both for them and for me). More
quick & easy The staff was very professional. However, no one informed me the car was ready, secondly, the car was only partially cleaned. Not sure why? I was a bi The staff was very professional. However, no one informed me the car was ready, secondly, the car was only partially cleaned. Not sure why? I was a bit disappointed. More
Quick and easy process when I arrived. Service was fast and done well. I was alerted as to condition of car. Darlyn is the best! and done well. I was alerted as to condition of car. Darlyn is the best! More
Comfortable service experience. Service took exactly the time I was told to expect. The waiting lounge was clean and set up for social distancing so it was comfortable to wait. Service took exactly the time I was told to expect. The waiting lounge was clean and set up for social distancing so it was comfortable to wait. More
Staff was courteous and helpful and the service was completed in a timely manner. The waiting area was clean and the seats were spaced apart for social distancing. completed in a timely manner. The waiting area was clean and the seats were spaced apart for social distancing. More
Great Service I arrived at Yonkers Service Center 7/30 because Northstar Kia couldn't resolve my car problem and told me to come to Yonkers where they have a Kia Hy I arrived at Yonkers Service Center 7/30 because Northstar Kia couldn't resolve my car problem and told me to come to Yonkers where they have a Kia Hybrid Specialist. Everyone from all the Service Advisors to Mikhail, the Service Manager were very professional and great. Mikhail was very patient and willing to find the source of my car problem and was able to resolve it. They all won a satisfied customer. Working over 26 years as an area Manager in the Customer Service industry, they all knew how to treat their customers and truly won my respect and will now only deal with them. Thanks again! More
AMAZING SERVICE SERVICE WAS QUICK & EASY ..... EFRAIN THE SERVICE ADVISOR WAS POLITE , SMART , FUNNY & LISTENED TO MY REQUESTS .... THE VEHICLE WAS READY ON TIME AS P SERVICE WAS QUICK & EASY ..... EFRAIN THE SERVICE ADVISOR WAS POLITE , SMART , FUNNY & LISTENED TO MY REQUESTS .... THE VEHICLE WAS READY ON TIME AS PROMISED .... TELLING ALL MY FRIENDS TO COME TO YONKERS KIA SERVICE DEPT More