Yonkers Kia - Service Center

Customer service was engaging and informative. Told me what was needed. Darlyn Davis kept me up to date on the status of car and what was needed in my best interests what was needed. Darlyn Davis kept me up to date on the status of car and what was needed in my best interests More

I was pleased to only wait 1 hour for my car. The servicewoman was warm and kind. I felt like she was an old friend. She heightened my experience with her warmth. I was also pleased with the amount servicewoman was warm and kind. I felt like she was an old friend. She heightened my experience with her warmth. I was also pleased with the amount of my service. It was not expensive. Overall the experience was positive More

The people were friendly and very helpful. They went out of their way to make sure I was happy. And that I was in and out as quickly as possible. of their way to make sure I was happy. And that I was in and out as quickly as possible. More

Very respectful, courteous, with excellent customer service. They made me feel very comfortable bringing my car to them for servicing. I was pleasantly surprised with them. service. They made me feel very comfortable bringing my car to them for servicing. I was pleasantly surprised with them. More

Called to put in a complaint and manager still hasn't Called to put in a complaint and manager still hasn't called back. I called twice and they also refuse to give his voice-mail. My cousin had same exa Called to put in a complaint and manager still hasn't called back. I called twice and they also refuse to give his voice-mail. My cousin had same exact issue. More

Service of excellence, very fast, I just need to send a text to John Arias requesting the service and he gladly gives me the appointment the day and at the time I need. When I go to the appointment they a text to John Arias requesting the service and he gladly gives me the appointment the day and at the time I need. When I go to the appointment they attend me quickly and make me wait in a waiting-room where there is coffee, water, television wi-fi, at the time that my car is ready they let me know and I pick it up. of excellence, very fast, only , really very happy with the service, More

Mikhail and his service staff were courteous and professional. Btw, Darlyn Davis was not listed, she is always courteous and professional. Indeed, I am man of few words. professional. Btw, Darlyn Davis was not listed, she is always courteous and professional. Indeed, I am man of few words. More

Checkin, reception, advisory, explanation, waiting time, store space, simplicity, offerings, etc. Everything was very well conducted by the whole team, since the person who received my car until the cashier store space, simplicity, offerings, etc. Everything was very well conducted by the whole team, since the person who received my car until the cashier to whom I paid my bill. Congrats for the outstanding job! More

They make me weigh almost 5 hours to fix my And I was supposed to weigh only two hours and a half to fix my car supposed to weigh only two hours and a half to fix my car More

The customer service was great but the job on the car was not. The air filter smell is still there and it’s an additional service I paid for. not. The air filter smell is still there and it’s an additional service I paid for. More