Yonkers Kia - Service Center

Its convenient where I live and I like the service department . The place of the waiting room is cleaned. After the car was serviced they cleaned my car and vacuumed my car. Which most service depar department . The place of the waiting room is cleaned. After the car was serviced they cleaned my car and vacuumed my car. Which most service department don't do that service at all . I like that . More

Efrain Barcos assisted me for my service visit. He was exceptionally communicative and professional- setting a great level of expectation for me. He even offered my dog water as a kind gesture while we wa exceptionally communicative and professional- setting a great level of expectation for me. He even offered my dog water as a kind gesture while we wait for the vehicle to be serviced. I appreciate Efrain's level of courtesy, professionalism, and pleasant demeanor - as I was a bit uncomfortable with the rep who worked adjacent to Efrain. He didn't have a pleasant look on his face which made me feel uncomfortable. His face looked like he did not want me there; or like he hated his job but either way, it had me feel uncomfortable about waiting in the service waiting area. So I waited on the other side of the dealership; used sales showroom- while waiting for service to be completed. Thanks Efrain for all your help! More

The customer service workers at this location enjoy their job and it reflects on the quality of service they provide. Im glad I switched from the other Kia service location. job and it reflects on the quality of service they provide. Im glad I switched from the other Kia service location. More

Brought my car in for scheduled maintenance, they completed the work plus a car wash in an hour. Booking the appointment online is very convenient and reduces wait times. Very satisfied bringing my completed the work plus a car wash in an hour. Booking the appointment online is very convenient and reduces wait times. Very satisfied bringing my car to them for service! More

The Tech who work on my car the second time knew what he was doing to install a molding on my care the second time. But when the part came in I was never called. I had to call to fined out that the part ca was doing to install a molding on my care the second time. But when the part came in I was never called. I had to call to fined out that the part came in 6 days prior. No one from the parts dept. called me. More

This is my 2nd visit at Kia service. I will NEVER go anywhere else! Staff is always thorough and professional . I greatly appreciate courtesy call. I’m extremely happy with service! anywhere else! Staff is always thorough and professional . I greatly appreciate courtesy call. I’m extremely happy with service! More

Efrain is always so nice in the service department. Service is done in a timely manner. There is always someone to help right away too Service is done in a timely manner. There is always someone to help right away too More

I find that the service area is a bit confined but other that that everyone has always been very nice including the gentleman that checks the car in and especially Darlin who always takes excellent care of that that everyone has always been very nice including the gentleman that checks the car in and especially Darlin who always takes excellent care of me. More

Excellent communication before and during my appointment. Work looks to be very good. Overall I was very satisfied with the experience, and will continue using Yonkers Kia Work looks to be very good. Overall I was very satisfied with the experience, and will continue using Yonkers Kia More

It is always a good experience at Kia Service Department. The place is always clean. Snack items are always available. The coffee is always hot and ready to serve. The place is always clean. Snack items are always available. The coffee is always hot and ready to serve. More