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This rating includes all service center reviews, with more weight given to recent reviews.
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1,924 Reviews of Yonkers Kia - Service Center
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October 07, 2020
I have always had a great experience with this dealership. Everyone has been very professional, honest and informative. I am confident that they thoroughly check and takes care of whatever needs dealership. Everyone has been very professional, honest and informative. I am confident that they thoroughly check and takes care of whatever needs to be done on my car. More
by Cheryl
Verified CustomerEmployees Worked With
Efrain Barcos
October 07, 2020
This place always does really good work but what they excel for in service they lack in staffing and in empathy. They either low on shop technicians or wickedly overbooked. This last visit took about 4 h excel for in service they lack in staffing and in empathy. They either low on shop technicians or wickedly overbooked. This last visit took about 4 hours just for a multi-point inspection. Again they do great work but the wait times are sometimes ridiculous. More
by kaheemh
Employees Worked With
Efrain Barcos
October 07, 2020
Always good customer service...Shout out to my Boy Always good customer service... Shout out to my Boy Efrain!!! Always thorough and informative... Kia staff overall works well with a me each time I'm Always good customer service... Shout out to my Boy Efrain!!! Always thorough and informative... Kia staff overall works well with a me each time I'm there. More
by jam26230
Employees Worked With
Efrain Barcos
October 07, 2020
They were able to accommodate me when I needed service by fitting me in to an early morning slot. The service sas done exactly when they said it would be, making for a very nice visit. fitting me in to an early morning slot. The service sas done exactly when they said it would be, making for a very nice visit. More
by speedo1010
Employees Worked With
Efrain Barcos
October 02, 2020
Excellent service and outstanding customer service. Highy recommended the location, helped me from start to finish. Managed the progress very timely and with clear directions. recommended the location, helped me from start to finish. Managed the progress very timely and with clear directions. More
by Gt7886
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
October 01, 2020
I am always nervous about bringing my car in for service and this time the work needed was immense! Luckily they have a new program for financing service. Efrain help us through the process and we are able and this time the work needed was immense! Luckily they have a new program for financing service. Efrain help us through the process and we are able to afford the much needed work. I never waited long for help and the work only took a day, as promised. I Had a great experience at this Kia! More
by OSO
Employees Worked With
Efrain Barcos, John Arias
September 28, 2020
I gave up on this dealer about two years ago because the service was terrible and I was suspicious of charges. This time around I was pleasantly surprised starting with making an appointment for the car. Go service was terrible and I was suspicious of charges. This time around I was pleasantly surprised starting with making an appointment for the car. Good client orientation with follow up join the appointment. The phone was picked up without 10 rings. Attention by John Arias was first class. A real professional More
by LANNERT0
Employees Worked With
John Arias
September 26, 2020
Very disappointed 😡. I have been servicing my car there for over 10 years. Since April haven’t been able to get my car inspected. I call no one returns the call. I go and every time is something differ for over 10 years. Since April haven’t been able to get my car inspected. I call no one returns the call. I go and every time is something different thing that’s wrong. Lastly 2 days ago o call and left a message for the manager or assistant manager to call me, I’m still waiting. I’m done with Yonkers Kia!! I also wrote the BBB More
by josiebonilla.caban
