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Yonkers Kia - Service Center

Yonkers, NY

4.4
1,893 Reviews

1,893 Reviews of Yonkers Kia - Service Center

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September 19, 2020

The service was good. It would’ve been a 3 star but Mr. Arias did an excellent job rectifying a certain situation. But I’m satisfied overall. More

by rodneyobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias
September 17, 2020

Even though I live in northern Westchester County about 45 minutes away, I have brought the 3 KIAs I've leased from Yonkers KIA back to them for most of the service to my cars and all the "milestone" servi More

by chanzlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn Davis, Efrain Barcos
September 17, 2020

I always service my car @ Yonkers Kia. The staff are all wonderful, warm and very knowledgeable. They make the waiting period enjoyable with two areas of waiting with television, coffee, tea and bagels. Yon More

by kellyej964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene
September 17, 2020

I don't have enough words to explain how wonderful Mikhail Kopilovich treated me. I went to the service dept because I felt my car was shaking, he personally got into my car and inspected the issue More

by cubanliz829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Kopilovich
September 17, 2020

My experience was awful they try to charge me for something I didn't need that cost up to $ 6000 dollars when I when to my locat mechanic he only charge me $ 155 including a oil charge and the parts More

by Javeel lewis
Price
Recommend Dealer
No
Employees Worked With
Jermaine Johnson, Efrain Barcos, Mikhail Kopilovich, Damiana Cervoni , John Arias
Sep 28, 2020 -

Yonkers Kia responded

Javeel, Good afternoon! I'm sorry to see your review, but we do appreciate your feedback so we can remedy this for you. Can you please email me and tell me who was helping you? Please accept our apologies. My email address is mikhail.kopilovich@yonkerskia.com and also copy customerservice@yonkerskia.com Thank you!

September 16, 2020

Always good experience at Yonkers Kia service. Rob Watson took excellent care of me. Also Efrain is great too. Love to watch ultimate beast master on Netflix while I’m there. See you in 4000 miles! More

by gregphi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Watson, Efrain Barcos
September 14, 2020

Its convenient where I live and I like the service department . The place of the waiting room is cleaned. After the car was serviced they cleaned my car and vacuumed my car. Which most service depar More

by CLEANKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias
September 14, 2020

Efrain Barcos assisted me for my service visit. He was exceptionally communicative and professional- setting a great level of expectation for me. He even offered my dog water as a kind gesture while we wa More

by Sweekes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
September 11, 2020

The customer service workers at this location enjoy their job and it reflects on the quality of service they provide. Im glad I switched from the other Kia service location. More

by NEZYAQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
September 11, 2020

Brought my car in for scheduled maintenance, they completed the work plus a car wash in an hour. Booking the appointment online is very convenient and reduces wait times. Very satisfied bringing my More

by roddeguzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlin, Jermaine Johnson, Efrain Barcos
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