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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,924 Reviews

1,924 Reviews of Yonkers Kia - Service Center

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November 17, 2020

Found out car had a recall that I was not notified of, and was not warned of problem that would happen when I drove away. More

by 100 percent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
other
November 16, 2020

I serviced my car at the Kia in Yonkers and the service provided was good. However, I was surprised to see that almost all employees at the reception and in the show room had no masks or wore their masks i More

by laurapuddu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
November 15, 2020

Thank you so much Efrain for been taking all issue in my car and be so professional and courtesy at the time be wait for my car and again Efrain thanks More

by Ramon Jimenez
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Nov 16, 2020 -

Yonkers Kia responded

Thank you, Rmnjrjmnz, we are glad everything worked out the way you expected, see you next time!

November 15, 2020

clean waiting area, friendly staff, and quick service. Mr. Barcos was friendly, answered any questions I may have had, and address any of my concerns. More

by Un cola34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Nov 16, 2020 -

Yonkers Kia responded

Thank you, Cola34, for sharing your experience at our home. Efrain does an excellent job indeed and we are glad it is being noticed, he will love to read your kind words.

November 13, 2020

They really really need to communicate much better. That is all I have to say about the topic a hand. Really that is all. Really More

by MICHAELJOHNHALL65
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Nov 16, 2020 -

Yonkers Kia responded

Thank you Michaeljohnhall65, for calling our attention to this matter, if you would like to discuss your issue a little more, please contact us at cutomerservice@yonkerskia.com at any time.

November 13, 2020

service was professional and excellent customer service is very good accommodation in waiting area is great. update on vehicle progress is on point. 100% satisfaction More

by horace2free2rhyme@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Nov 16, 2020 -

Yonkers Kia responded

Thank you, Horace2free2rhyme, Our team at the service department does a great job and it is nice when it's recognized. See you next time.

November 13, 2020

I have been bringing my car for service at this dealership since I bought my car in 2009. The staff is very welcoming and courteous to work with. My car has been in perfect condition since coming t More

by lporter500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrlyn Davis
Nov 16, 2020 -

Yonkers Kia responded

Thank you Lporter500, for sharing your experience with our service department, we are glad your car is running just the way you like it.

November 11, 2020

Very Curtious and CleanNice Professional and Comfortable Very Curtious and Clean Nice Professional and Comfortable Experience. Very Friendly and Informative Workers Fast and Expedient Service Great Coffe More

by MSAMANI.WASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn Davis
November 11, 2020

My issue is that I had to reach out to Kia service to initiate conversation about my car . Noone reached out to me to follow up on what was going on with my car. I was also given wrong battery inform More

by mammadd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Efrain Barcos
November 11, 2020

Service was slow and charges way too much..just to replace d serpentine belt almost $200 when i check d belt @ $20 online and not even an hr to install.same wd transmission flush $200. Change oil fo More

by bmanalac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikhail Kopilovich
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