Yonkers Kia - Service Center

Great customer service. Wait time is great. They knew what the problem of the car was right away. I would recommend this dealership to friends and family. what the problem of the car was right away. I would recommend this dealership to friends and family. More

Service appointment was seamless. Car was taken at scheduled time and ready for pick up at stated time. The bonus was having NYS inspection offered and completed without having additional exposure dur scheduled time and ready for pick up at stated time. The bonus was having NYS inspection offered and completed without having additional exposure during COVID-19. More

Everything I expected, I got, good service. My rating is a ten. Keep up the good work. I liked the service given to me.amazing a ten. Keep up the good work. I liked the service given to me.amazing More

came in for oil change and multi point inspection when I arrive I spoke to Efrain I believe was his name. in addition to what I was already scheduled for I explain my tire light was on! he told me it would arrive I spoke to Efrain I believe was his name. in addition to what I was already scheduled for I explain my tire light was on! he told me it would be a 45 minute to an hour wait once the time came as I was checking out I learned that the only thing that was checked was the tire pressure light. More

Para Clientes que hablan Español, El mejor lugar para Comprar o Rentar un carro, El mejor servicio al cliente, Muy amables, Servicio rapido, Yo recomiendo Yonkers Kia... Comprar o Rentar un carro, El mejor servicio al cliente, Muy amables, Servicio rapido, Yo recomiendo Yonkers Kia... More

I was able to schedule an appointment on line I was I was able to schedule an appointment on line I was greeted when I pulled in Jeff was very helpful Waiting area was clean and inviting I was able to schedule an appointment on line I was greeted when I pulled in Jeff was very helpful Waiting area was clean and inviting More

Dealership was fine for service. I just don't like 7 emails asking me to review. Talk about a nag. I still resent the car is sold without a spare and I wasn't told till after I bought the car and now emails asking me to review. Talk about a nag. I still resent the car is sold without a spare and I wasn't told till after I bought the car and now you want to charge me $370 to buy the spare donut kit. Sorry Kia but that still stings even 2 years later as I nervously drive around w/o a spare as I don't have "spare" cash to buy the "kit" since I am paying off a car loan...duh. As long as you're going to bug me (really..7 emails) to review service, I am going to use the opportunity to tell you I didn't forget about your lazy way to meet gas mileage standards by cutting the weight of the spare. And while I'm at it, whoever picked seats for waiting room obviously never sat in these grossly uncomfortable seats - so uncomfortable I'm forced to find an alternative. And I didn't need the attitude at front desk when I mentioned my unhappiness as to lack of a spare when recently inquiring about cost of kit. So people who actually service the car are fine (that's why I gave you 4 stars) but other things are lacking at Kia. More

i been coming to Yonkers Kia for 10 years and never had any problems the service department runs very smooth Darlyn is the best of what she does any problems the service department runs very smooth Darlyn is the best of what she does More

My second time at this dealership for service. It took almost 4 hours for a wheel alignment and tire change. I was also misinformed by one of the service members, I bought 4 new tires and there wa It took almost 4 hours for a wheel alignment and tire change. I was also misinformed by one of the service members, I bought 4 new tires and there was a supposed special, buy 3 get the fourth for a 1$ I was charged full price and almost 300$ in labor for a job that takes at most an hour 1/2. The only reason I even go get service here is because the dealership I bought my car from closer if not I wouldn’t waste my time. I was considering getting a new car from here as well but now im extremely iffy. Extremely disappointing. Many people came in after me who had unknown issues and yet they left before me. More

As always, I was taken care of timely & efficiently. Darlyn is the best. She’s super personable & kind. Those are qualities needed especially in our current climate. Darlyn is the best. She’s super personable & kind. Those are qualities needed especially in our current climate. More