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Yonkers Kia - Service Center

Yonkers, NY

4.3
1,924 Reviews

1,924 Reviews of Yonkers Kia - Service Center

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February 12, 2021

My car was taken in for service, I did not go. Service was very good. Waiting area was good, not boring. Service reps were attentive. More

by BOSSLADY119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none listed above
Feb 13, 2021 -

Yonkers Kia responded

Hello BOSSLADY119 - always great to hear positive feedback. We are so glad that you were 😁happy with your service. - Yonkers Kia

February 11, 2021

Incomplete service , paid for service packet ,but has d to pay, fluids were not topped off as agreed in . Day after service windshield washer was empty More

by charmainethomas63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. Please contact our Executive Director immediately to get this resolved. He can be reached at customerservice@yonkerskia.com

February 11, 2021

They took me as soon as I got there. Kept me informed about the status of my car & got me out sooner than I expected. More

by derail126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn
Feb 13, 2021 -

Yonkers Kia responded

Hi derail126 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know we hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 10, 2021

It is the second car that I bought in yonkers kia the service and attention is very good, and I want to mention especially to Darlyn Davis for all her attention the service area More

by josecruzrivera1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn Davis, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

Hi josecruzrivera1975 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know Darlyn Davis hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 09, 2021

The service department staff are and have always been very pleasant and professional. They are attentive to everyone waiting and keep you updated on status of car. More

by JAYJOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

Thank you JAYJOR30. We appreciate your business and look forward to continue taking care of all your vehicles for many more years. - 🙏🏼Thank you for seeing us at Yonkers Kia

February 09, 2021

My review is two fold my five stars are for one person the service manager Alexander. This gentleman is what every service Dept needs desperately More

by Michaelscoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
Feb 13, 2021 -

Yonkers Kia responded

Hi Michaelscoca - thank you for the kind words about Alexander. We are proud to have a whole team of people that give quick, knowledgeable service just like him, but he is definitely top-notch! He will be happy when reading your review. 🤝 Thank you for your business with Yonkers Kia.

February 09, 2021

Yonkers Kia service my car and the service advisor Efrain was very helpful and friendly. I’ll definitely take my car to be service a again. More

by fred8328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Feb 13, 2021 -

Yonkers Kia responded

Hi fred8328 - thank you for taking a moment to leave a review and ⭐️⭐️⭐️⭐️⭐️ 5 STAR RATING! It is always our 🎯goal to make our customers feel they are heard and well informed when dealing with our 🧰service team. It is great to know Efrain Barcos hit the ✅mark for you! 🙏🏼Thank you so much - Yonkers Kia

February 08, 2021

Service team and General Manager were excellent. Had an issue that was quickly resolved with good communication throughout the process. New ownership is definitely showing. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Gashi, Efrain Barcos, Mikhail Kopilovich
Feb 13, 2021 -

Yonkers Kia responded

What a great review Matt. We do our best to make our customers happy and it is nice when it is appreciated. -Yonkers Kia

February 08, 2021

Everyone and everything was great. Waiting time was as advertised. Breakfast was served and in the end even I got a free car wash! All < 50$! More

by yakobiramy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
Feb 13, 2021 -

Yonkers Kia responded

Wow-what a great deal yakobiramy 😁. Thank you for sharing love and loving us. -Yonkers Kia

February 08, 2021

Always great service and also they have great costumers service I love the way that they care about youth own car as they where them More

by HDZANA1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn
Feb 13, 2021 -

Yonkers Kia responded

Hi HDZANA1217 - We strive to take care of your car as if it was our own. We appreciate you noticing. Thank you for your 💙loyalty we truly appreciate your business! - Yonkers Kia

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