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This rating includes all service center reviews, with more weight given to recent reviews.
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1,928 Reviews of Yonkers Kia - Service Center
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February 25, 2021
Always timely and professional and gives great advice about your vehicle. Provides all the information done to your car and resets your car settings so you know when to come back for service. about your vehicle. Provides all the information done to your car and resets your car settings so you know when to come back for service. More
by RENEEBRANDYM
Verified CustomerEmployees Worked With
Efrain Barcos, Mikhail Kopilovich
February 24, 2021
Darlyn is an asset to your Dealership. From the moment she answers the phone, she does all she can to make servicing my car convenient and comfortable. she answers the phone, she does all she can to make servicing my car convenient and comfortable. More
by sbennett47
February 24, 2021
Lou Gashi made my trade in vehicle to a brand new upgrade vehicle very easy going and stress free. He worked proficient, quick and extremely stress free .While walking me through the entire process. He was v vehicle very easy going and stress free. He worked proficient, quick and extremely stress free .While walking me through the entire process. He was very direct and to the point clearly explaining all my opinion to me. While always looking out for my best interest through out the whole process.I wiThis is my 5th car purchase through this Kia dealership. I will definitely keep coming back. I will also keep referring my family and friends to shop here . Tell to ask for him directly . Always a very satisfied customer. More
by Benelda5702001
February 19, 2021
The following words: Attentive, responsive, respectful & thorough, best describe my experience with the service Dept! I have only had truly positive encounters with all the staff who work there! thorough, best describe my experience with the service Dept! I have only had truly positive encounters with all the staff who work there! More
by suzytr6
Employees Worked With
Other Employees :
Jeffrey (not sure of his last name but a new member to the service dept team! , Mikhail Kopilovich
February 19, 2021
The service was ok. The car wash was not good.. the customer service and communication could do with some work:. The car who takes the car when you drop it off is rude and barely talks or communicate w customer service and communication could do with some work:. The car who takes the car when you drop it off is rude and barely talks or communicate with the customer. Please get him some customer service. More
by Kencor
Employees Worked With
I don’t know there names
February 18, 2021
The ladies were helpful however my service took 4 hours while it should’ve been less than 1 hour. AND all the men in the place DID NOT WHERE MASKS. I had to wait outside in the freezing cold. There were si while it should’ve been less than 1 hour. AND all the men in the place DID NOT WHERE MASKS. I had to wait outside in the freezing cold. There were signs all over and the men did not wear it. The showroom had the same issue and the bigger waiting room also had the same issue. The guy at the door had no mask. What kind of place does this??? More
by 4321
Employees Worked With
Not listed
February 18, 2021
Wear your xxxx masks. This is not something that should be said, yet sadly, here we are. It is incredible that so many people on the floor refused to mask up, exposing their masked co-workers and customers be said, yet sadly, here we are. It is incredible that so many people on the floor refused to mask up, exposing their masked co-workers and customers to risk. I requested that they put on their masks which they did, but when I say down they took them right off again, shuffling to put them back on like school children cutting the rules when I happened to turn around at one point. More
by michael.patrick.mccabe
February 18, 2021
Darlyn was friendly. Made me feel comfortable and was very transparent with me about the price. Told her it was out of my budget but she was able to help me get my car serviced at a more affordable price very transparent with me about the price. Told her it was out of my budget but she was able to help me get my car serviced at a more affordable price. The only downside was the 2 hour wait and they took long to retrieve my car in the end. More
by carlos93
